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Putting it Right?- How the EU institutions responded to the Ombudsman in 2019

Raport anual - Marți | 08 decembrie 2020

Foreword I am pleased to present this year’s ‘Putting it Right?’ report, which assesses how the EU institutions responded to proposals made in our inquiries that were closed in 2019. The EU institutions cooperated satisfactorily in 79% of instances in 2019, which represents an improvement on the previous year. This is a positive reflection on the EU institutions, which sought to improve their admi...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2018

Raport anual - Miercuri | 18 decembrie 2019

Foreword I am pleased to present this year’s ‘Putting it Right?’ report, which looks into how the EU institutions complied with proposals made in Ombudsman inquiries that were closed in 2018. As in previous years, the EU institutions have reacted positively to the vast majority – 77 per cent – of proposals made, approximately four out of every five. Specifically, they reacted positively or gave ef...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2017

Raport anual - Joi | 20 decembrie 2018

Foreword I am pleased to present this year’s ‘Putting it Right?’ report, which looks into how the EU’s institutions complied with proposals made in my inquiries. The EU institutions respond well in the vast majority of inquiries and there was an overall 81% compliance rate in cases closed in 2017. This is a good result but more needs to be done by the institutions to raise compliance, particularly...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2016

Raport anual - Marți | 19 decembrie 2017

Foreword I am pleased to present this year’s ‘Putting it Right Report’ which looks into the compliance of the institutions with my decisions made in 2016. There was an 85% compliance rate in 2016, slightly increased from the 83% result we achieved in 2015. The institutions reacted positively to 77 out of the 91 proposals I made to correct or improve their behaviour in cases closed in 2016. There w...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2015

Raport anual - Vineri | 16 decembrie 2016

Foreword As European Ombudsman, I am often asked "To what extent do the EU institutions listen to you?" This report seeks to give a statistical answer to that question by looking at the compliance of the institutions with the Ombudsman’s decisions. There was an 83% compliance rate in 2015, the second highest to date. So, while down from the excellent 90% result we achieved in 2014, I am still plea...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2015

Raport anual - Vineri | 16 decembrie 2016

▪ A. Star cases OI/9/2014/MHZ: Improving the respect of returnees’ fundamental rights during Frontex-coordinated Joint Return Operations EU migration policy includes the voluntary or forced return of irregular third country migrants (rejected asylum seekers and persons without a valid residence permit) to their countries of origin. By their very nature, forced return operations have the potential ...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2014

Raport anual - Vineri | 11 decembrie 2015

Foreword It is with great pleasure that I present this ‘Putting it Right’ report, in which we record our highest rates of compliance to date. The 2014 rate is 90%, compared to a previous best of 82%, and 14 out of the 19 institutions examined score 100%. This shows the increasing acceptance by the EU administration of the Ombudsman’s guidance and recommendations, and the co-operative working relat...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2014

Raport anual - Vineri | 11 decembrie 2015

A. Star cases Case 364/2013/PMC: European Medicines Agency's (EMA) refusal to grant a marketing authorisation for a non-prescription medicine The complainant is a UK-based pharmaceutical company. It applied to EMA for a marketing authorisation for a non-prescription medicine intended for the relief of migraine attacks. EMA refused the marketing authorisation for a number of reasons, including conc...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2013

Raport anual - Marți | 25 noiembrie 2014

A. Star cases Case 2097/2011/RA: Dialogue with churches, religious associations or communities, philosophical and non-confessional organisations Article 17(3) of the Treaty on the Functioning of the European Union requires the Union to "maintain an open, transparent and regular dialogue" with churches, religious associations or communities, philosophical and non-confessional organisations. The Eur...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2013

Raport anual - Marți | 25 noiembrie 2014

Foreword Responding to complaints that the Ombudsman brings to an institution's attention can be a resource-intensive and time-consuming exercise. The sooner a case is resolved, the better for all concerned — complainant, EU institution, Ombudsman. The more lessons are learned from the experience of handling a complaint, the less likelihood there is that others will face the same problem. These fu...