IMPACT OF THE EUROPEAN OMBUDSMAN
The work of the European Ombudsman has helped make the institutions, bodies, and agencies of the European Union more transparent, accountable, and ethical. Some positive changes are enacted quickly following an Ombudsman inquiry, while others emerge gradually as the EU administration adjusts to new norms of good administration.
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Engaged collaboration with the EU institutions, as well as pressure on the EU administration from complainants, media, civil society, Members of the European Parliament, and EU courts also help to achieve positive results.
Some positive changes achieved in key areas of Ombudsman inquiries over recent years
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EU Citizens have a democratic right to take part in the decision-making process and to hold those responsible for decisions to account.
The Ombudsman's work helps ensure the EU administration listens to the public and is as transparent as possible.
ACCOUNTABILITY IN DECISION MAKING
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Citizens expect lobbying to be fair and transparent and public institutions to have high ethical standards.
The Ombudsman's work has played a pivotal role in improving ethics rules in the EU administration.
LOBBYING TRANSPARENCY AND ETHICS
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Timely access to documents enables citizens to scrutinise the decision-making process and hold the EU administration to account.
The Ombudsman's work facilitates access to EU documents and promotes open governance.
ACCESS TO DOCUMENTS
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Legislative transparency improves public trust and enables EU citizens to follow the decision-making process.
The Ombudsman's work helps ensure citizens have access to the crucial information they need to hold their elected representatives accountable.
LEGISLATIVE TRANSPARENCY
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