You have a complaint against
an EU institution or body?

In focus

Ombudsman asks Commission to develop new procedure for appointing its Secretary-General

Following an investigation into two complaints, the European Ombudsman found four instances of maladministration in the appointment of the European Commission’s Secretary-General in February 2018. She has called on the Commission to develop a specific and separate appointment procedure for its Secretary-General. The procedure should include publishing a vacancy notice, placing it on the agenda of the weekly Commissioners’ meeting and also including external experts in the consultative committee for the appointment.

What we do

The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, as well as proactively looking into broader systemic issues.