You have a complaint against an EU institution or body?

Make a complaint
Make a complaint

In focus

News

Ombudsman calls for improved transparency around EU recovery funds

The Ombudsman has urged the Commission to treat access to document requests concerning EU recovery funds with greater consistency and to better explain its reasoning if it decides not release the asked-for information.

News

Ombudsman welcomes progress on Commission’s treatment of ‘revolving doors’

Press release

Ombudsman launches ‘Award for Good Administration’ 2023

News

Ombudsman and OECD publish transparency principles for use of recovery funds

Emily O'Reilly

The European Ombudsman, Emily O'Reilly

Emily O’Reilly has served as European Ombudsman since 2013. O’Reilly and her team help people, organisations, and businesses by investigating administrative complaints and by looking into broader systemic issues at the EU level. The Ombudsman’s suggestions and recommendations help maintain high accountability and transparency standards in the EU institutions.

More information

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, and also proactively looks into broader systemic issues.

Video transcript

Areas of work

The European Ombudsman promotes good administration.
We mostly deal with the following issues: