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Commission asked to retain text messages sent by heads of state and government

An inquiry by Ombudswoman Anjinho has found maladministration for how the European Commission dealt with a request for public access to a text message sent by the French President to the President of the European Commission concerning the EU-Mercosur trade deal.

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Ombudswoman sets out good practice guidelines for handling revolving door cases

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Inquiry opened into how Commission ensures reliability of EU food safety alert system

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Award for Good Administration 2026

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The European Ombudsman, Teresa Anjinho

Teresa Anjinho was sworn in as European Ombudsman on 27 February 2025, following her election by the European Parliament in December 2024. As European Ombudsman, she is responsible for investigating maladministration within the institutions, bodies, offices, and agencies of the European Union.

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What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, and also proactively looks into broader systemic issues.

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Inquiry updates

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Areas of work

The European Ombudsman promotes good administration
We mostly deal with the following issues: