Thematic papers
This section is dedicated to the publication of a range of thematic papers that are meant to present the Ombudsman's thinking and positions on a number of strategically important topics of her work or on more general issues relating to procedures.
Thematic papers normally focus on topics where the Ombudsman has made a particularly valuable contribution towards helping complainants and maintaining high standards of good administration.
Papers will be added to this section as they become available.
Showing 1 - 4 of 4 results
Apologising as a means of putting things right - A practical guide for EU civil servants
Thematic paper - Friday | 27 October 2017
This is a practical guide on how to frame ‘apologies’ as a means of putting things right. It lists factors which, from the European Ombudsman’s (EO) experience, are important in determining whether an apology can be an appropriate form of redress where there has been maladministration.
Award of tenders
Thematic paper - Monday | 09 October 2017
Thematic paper[i]
Own-initiative inquiries
Thematic paper - Monday | 09 October 2017
Thematic paper[i]
The respect for and pursuit of fundamental rights
Thematic paper - Tuesday | 17 January 2017
Thematic paper[i]