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In focus

Ombudsman Annual Report approved by the EP’s Petitions Committee

On 12 November 2019, the European Parliament’s Committee on Petitions has approved the Ombudsman’s 2018 Annual Report. The next step is a plenary vote in December.

Concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases (24.6%) in 2018.

The year also saw the number of complaints rise again (+17%) marking increased public awareness of the office.

The report details inquiries related to EU decision-making accountability, lobbying transparency, fundamental rights, citizen-participation in EU policy-making and much more.

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, as well as proactively looking into broader systemic issues.