The Ombudsman has found there were no undue delays in how the European Medicine Agency (EMA) handled a request to authorise a medicine used to treat cystic fibrosis, and commends the clear and attentive way EMA communicated with the complainant whose son has this serious illness. During the Ombudsman’s inquiry the medicine was approved. The complainant’s three-year-old son has a specific form of c...

2020 marks the 25th anniversary of the European Ombudsman. From small beginnings in 1995, the institution has grown to become a recognised and respected upholder of transparency, ethics and accountability in the EU administration. Discover more about the Ombudsman's history, our main areas of work and the key inquiries over the past years on our dedicated webpage. You can follow all our activities...

European Ombudsman Emily O'Reilly has found that the European Banking Authority (EBA) should not have allowed its former Executive Director to become CEO of a financial lobby association. The Ombudsman also found the EBA did not immediately put in place sufficient internal safeguards to protect its confidential information when the planned move became clear. Read here the press release.

The Ombudsman has welcomed the Council of the EU’s decision to consider issuing guidelines on corporate sponsorship for Member States holding the six-month EU presidencies.

The European Ombudsman has written to the Presidents of the European Commission and the European Council recognising their extraordinary efforts to tackle the Covid-19 pandemic and making some proposals for how to maintain high transparency standards during the crisis. The Ombudsman said that all decisions related to the pandemic - including those taken under accelerated or emergency procedures - ...

The European Commission has agreed to implement measures proposed by the Ombudsman to strengthen the transparency and usefulness of its database detailing planned national technical regulations by Member States. The Ombudsman made the proposals following a complaint by the international technical association for generation and storage of power and heat. The association had submitted comments on te...

The Ombudsman has asked the European Commission to take additional steps to ensure that the scientific experts advising it have no conflicts of interest. She made the suggestions after her inquiry revealed some weaknesses in the system by which the Commission verifies their independence. The inquiry was opened after a civil society organisation raised concerns about the independence of scientific ...

In response to efforts to limit the spread of COVID-19, the European Ombudsman’s Office has introduced 100% teleworking (remote working) for all staff members from 16 March. This is in line with the measures introduced by other EU institutions and the host Member States in which the two offices of the Ombudsman are located. Under the measures in place, the Ombudsman’s Office aims to ensure busines...