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Putting it Right? - How the EU institutions responded to the Ombudsman in 2016

Вторник | 19 декември 2017

Foreword I am pleased to present this year’s ‘Putting it Right Report’ which looks into the compliance of the institutions with my decisions made in 2016. There was an 85% compliance rate in 2016, slightly increased from the 83% result we achieved in 2015. The institutions reacted positively to 77 out of the 91 proposals I made to correct or improve their behaviour in cases closed in 2016. There w...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2015

Петък | 16 декември 2016

Foreword As European Ombudsman, I am often asked "To what extent do the EU institutions listen to you?" This report seeks to give a statistical answer to that question by looking at the compliance of the institutions with the Ombudsman’s decisions. There was an 83% compliance rate in 2015, the second highest to date. So, while down from the excellent 90% result we achieved in 2014, I am still plea...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2015

Петък | 16 декември 2016

▪ A. Star cases OI/9/2014/MHZ: Improving the respect of returnees’ fundamental rights during Frontex-coordinated Joint Return Operations EU migration policy includes the voluntary or forced return of irregular third country migrants (rejected asylum seekers and persons without a valid residence permit) to their countries of origin. By their very nature, forced return operations have the potential ...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2014

Петък | 11 декември 2015

Foreword It is with great pleasure that I present this ‘Putting it Right’ report, in which we record our highest rates of compliance to date. The 2014 rate is 90%, compared to a previous best of 82%, and 14 out of the 19 institutions examined score 100%. This shows the increasing acceptance by the EU administration of the Ombudsman’s guidance and recommendations, and the co-operative working relat...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2014

Петък | 11 декември 2015

A. Star cases Case 364/2013/PMC: European Medicines Agency's (EMA) refusal to grant a marketing authorisation for a non-prescription medicine The complainant is a UK-based pharmaceutical company. It applied to EMA for a marketing authorisation for a non-prescription medicine intended for the relief of migraine attacks. EMA refused the marketing authorisation for a number of reasons, including conc...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2013

Вторник | 25 ноември 2014

A. Star cases Case 2097/2011/RA: Dialogue with churches, religious associations or communities, philosophical and non-confessional organisations Article 17(3) of the Treaty on the Functioning of the European Union requires the Union to "maintain an open, transparent and regular dialogue" with churches, religious associations or communities, philosophical and non-confessional organisations. The Eur...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2013

Вторник | 25 ноември 2014

Foreword Responding to complaints that the Ombudsman brings to an institution's attention can be a resource-intensive and time-consuming exercise. The sooner a case is resolved, the better for all concerned — complainant, EU institution, Ombudsman. The more lessons are learned from the experience of handling a complaint, the less likelihood there is that others will face the same problem. These fu...

Putting it Right? - How the EU institutions responded to the Ombudsman in 2012

Понеделник | 09 декември 2013

This report begins with a foreword by the Ombudsman, Mrs Emily O’Reilly. This is followed by an introduction to the report itself, an explanation of the Ombudsman's powers and an analysis of the different kinds of instrument discussed in the report: friendly solutions, draft recommendations, further remarks and critical remarks. The report then contains an overview of the proposals for friendly so...

Putting it Right? - Annex - Detailed analysis of the responses to the Ombudsman’s remarks, recommendations and proposals in 2012

Понеделник | 09 декември 2013

The annex to the report contains summaries of the friendly solution proposals and draft recommendations accepted in 2012 and analyses the follow-up which the EU institutions, bodies, offices, and agencies concerned have given to critical remarks and further remarks made in 2012. It starts with the 10 star cases. A. Star cases Friendly solution accepted Case 53/2010/OV: Commission agrees to pay NGO...

Follow-up to critical and further remarks - How the EU institutions responded to the Ombudsman’s recommendations in 2011

Вторник | 27 ноември 2012

Study 1. Introduction The present study explains the purpose of critical remarks and further remarks and the different kinds of circumstance which give rise to them. It analyses the follow-up which the institutions, bodies, offices, and agencies concerned have given to critical remarks and further remarks made in 2011 and identifies ten star cases. It also looks at cases that are particularly sign...