Tem uma queixa contra uma instituição ou organismo da UE?

Procurar inquéritos

Busca de texto

Tipo de documento

Instituição em causa

Tipo de acordo

Número do caso

Língua

Extensão de datas

Palavras-chave

Incumprimento da obrigação de respeitar os direitos linguísticos [Artigos 13.º e 14.º do CEBCA]

Ou experimentar palavras-chave antigas (antes de 2016)

A apresentar 1 - 20 de 79 resultados

Multilingualism in the EU institutions

Quarta-Feira | 24 junho 2020

Decision in case 773/2018/PL on how the European Union Aviation Safety Agency conducted a consultation on drones

Sexta-Feira | 29 novembro 2019

The case concerned the way in which the European Union Aviation Safety Agency (EASA) carried out a public consultation. The Ombudsman’s inquiry covered (i) the fact that the consultation was in English only, (ii) EASA’s web-based application to submit comments and (iii) the amount of time stakeholders had to submit comments.

The Ombudsman concluded that citizens who do not speak English were hindered from contributing meaningfully to the consultation. She therefore made a suggestion to EASA to review its practice.

At the same time, the Ombudsman found EASA’s system for submitting comments to be reasonably user-friendly and the amount of time stakeholders had to submit comments to be sufficient. The Ombudsman thus closed the case.

Decision in case 2204/2018/TE on how the European Commission dealt with comments submitted under the notification procedure set up by the EU Single Market Transparency Directive

Quinta-Feira | 19 setembro 2019

The European Commission runs a publicly accessible database, which informs interested parties about national technical regulations communicated to the Commission by EU Member States before their adoption. The database also allows interested parties to submit comments on the proposed national technical regulations.

The complainant is an international technical association for generation and storage of power and heat. It submitted comments on proposed technical rules that Germany intended to introduce.

As the German authorities had requested the Commission to keep information about the measures confidential, only limited information about these measures was accessible via the public database. The complainant took issue with this. The complainant was also concerned about how the Commission dealt with its comments, as it did not receive a substantive reply from the Commission after it made its comments.

The Ombudsman found no maladministration in how the Commission dealt with the complainant’s comments made under the notification procedure. The Ombudsman suggested, however, that the Commission provide clear information in its acknowledgements of receipt and on the database website, as to what interested parties can expect in terms of the Commission’s reply to their comments. Regarding the information that is made available, the Ombudsman expects the Commission carefully to monitor Member States’ use of confidential notifications under the Single Market Transparency Directive and to take the necessary measures in case of suspected abuse of the confidentiality provision.

Decisão nos casos 766/2018/PL e 1082/2018/PL sobre a forma como a Agência Europeia dos Produtos Químicos realizou uma consulta sobre uma proposta de restrição do chumbo em armas de fogo

Terça-Feira | 16 julho 2019

O caso diz respeito à forma como a Agência Europeia dos Produtos Químicos (ECHA) realizou uma consulta às partes interessadas sobre uma proposta de restrição do chumbo em armas de fogo utilizadas em zonas húmidas. O autor da queixa contestou a redação das perguntas formuladas e o facto de a consulta ter estado disponível apenas em inglês.

A Provedora de Justiça considera que as perguntas, assim como a oportunidade de enviar comentários gerais, permitiram aos participantes exprimir livremente os seus pontos de vista. No que diz respeito às línguas, contudo, a Provedora de Justiça considerou que a justificação invocada pela ECHA para utilizar apenas o inglês era inadequada.

Por conseguinte, a Provedora de Justiça congratula-se com o compromisso assumido pela ECHA de, no futuro, ponderar a possibilidade de traduzir para outras línguas pelo menos certas partes das consultas. Quando limitar a utilização de línguas, a ECHA deverá garantir salvaguardas necessárias, nomeadamente a disponibilização de um resumo em todas as línguas oficiais da UE e de material de apoio pertinente no maior número possível de línguas e, acima de tudo, tornar claro que é possível enviar respostar em qualquer língua oficial da UE. Este último elemento constitui um direito fundamental.

A Provedora de Justiça encerrou o caso dirigindo à ECHA uma sugestão por forma a evitar problemas semelhantes no futuro.

Decision in case 649/2019/TE on the Council’s failure to make available a German translation of a press release

Terça-Feira | 16 julho 2019

The complaint concerned the fact that a press release containing remarks made by European Council President Donald Tusk on 6 February 2019 was made available in English, French and Irish only. The remarks were made following a meeting with the Irish Prime Minister.

The complainant had asked the Council to make available a German version of the press release. The Council replied that the press release would eventually be translated into all EU official languages.

The Ombudsman understands that it is the Council’s current practice to make remarks by the European Council President available in all EU official languages only in certain circumstances, for example when speaking after meetings of the European Council. Remarks made by the President following meetings with individual heads of state or government are generally made available either in English only, or in English and French, or in English, French and one additional official language. Thus, contrary to what the complainant was initially told by the Council, the press release in question was not translated into all official languages.

The Ombudsman acknowledges the need to strike an appropriate balance between linguistic diversity and administrative and budgetary constraints when translating documents. She also acknowledges that the EU institutions have some discretion in striking this balance. She considers that it was not manifestly wrong of the Council to make available the press release in question in English, French and Irish. At the same time, she considers that the Council should be transparent and clear about its translation policy and inform citizens accordingly. In this case, it provided misleading information to the complainant. This was regrettable.

Decision in case 1128/2018/TM on the European Commission’s webpages on ‘novel foods’ being available in English only

Quinta-Feira | 27 junho 2019

The case concerned the European Commission’s webpages on ‘novel foods’, types of food that are produced by new methods or have not previously been consumed by humans on a wider scale. The Commission’s webpages include an online application system for businesses seeking authorisation to market a novel food in the EU. The complainant was concerned that these webpages were available in English only.

In the course of the Ombudsman’s inquiry, the Commission started translating information on the authorisation procedure for novel foods into more EU official languages. The webpages were also revised to include the information that applications may be submitted in any EU language. The Ombudsman found that the Commission had taken steps to solve the complaint and closed the inquiry as settled.