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Queries from Members of the Network

Members of the European Network of Ombudsmen can submit queries to the European Ombudsman about EU issues that have arisen during their inquiries. Through the query procedure, in which the European Ombudsman assists Network members by obtaining expert replies from the EU institutions, many national and regional investigations have been resolved in a way that would not have been possible otherwise.

Showing 1 - 10 of 20 results

Q2/2018/EIS - Query from the Austrian Ombudsman concerning the right to family benefits in cross-border situations – excessive delays and interpretation of Regulation 987/2009

Thursday | 13 December 2018

Facts and background In the recent years, the Austrian Ombudsman had been dealing with numerous cases in Austria where the payment of family benefits was considerably delayed because of the lack of cooperation by the Member State where one family member resides or works. Typically, in Austria, the beneficiaries of these benefits are single mothers whose (former) partners work in another Member Sta...

Q3/2018/EIS - Query from the Danish Parliamentary Ombudsman concerning the interpretation of Directive 2003/4/EC on public access to environmental information

Friday | 05 October 2018

Facts and background The Danish Parliamentary Ombudsman was dealing with a case where a citizen had requested public access to certain documents related to the renewal of a previously granted license to serve alcohol in a pub based in Copenhagen. The citizen’s request was partially rejected by the competent board of appeal. The two documents to which access was partially denied are background docu...

Q4/2017/EIS - Query from the Estonian Chancellor of Justice concerning the lack of EU-wide statistical data on access to ICT services among citizens aged 75 and above

Tuesday | 17 October 2017

Facts and background On 18 August 2017, the Estonian Chancellor of Justice submitted a query concerning the lack of EU-wide statistical data on access to ICT services among citizens aged 75 and above. She pointed out that she had recommended to the Estonian Statistics Office that it widen the selection of age groups in its collection of statistics about access to and use of information and communi...

Q1/2018/EIS - Query from the Irish Ombudsman on the interpretation and definition of the term ‘young farmer’ under EU law

Monday | 30 April 2018

Facts and background On 15 March 2018, the office of the Irish Ombudsman submitted a query concerning the interpretation and definition of the term ‘young farmer’ under EU law. This issue was raised in the context of a complaint concerning the Irish Department of Agriculture, Food and the Marine (the ‘Department’), in the absence of an application under the TAMS II Young Farmer Capital Investment ...

Q5/2017/JN - Query from the Austrian Ombudsman Board concerning the application of the EU’s General Data Protection Regulation to national ombudsmen

Thursday | 26 April 2018

Facts and background On 23 August 2017, the Austrian Ombudsman Board submitted a query to the European Ombudsman about the impact of the new EU’s General Data Protection Regulation (“GDPR”) on national ombudsmen. The key question was whether the GDPR applies to the activities of national ombudsmen, given they are typically considered to be parts of the legislatures in their respective countries. B...

Q6/2017/MDC- The practical application at the national level of the provisions in the Family Reunification Directive derogating from the requirement that refugees and family members seeking reunification provide evidence that the refugee is able to provide suitable accommodation for the family and has sickness insurance and sufficient stable and regular resources

Monday | 26 March 2018

Facts and background During the European Network of Ombudsmen Conference that was held on 19-20 June 2017, some Ombudsmen who took part in the Working Group on Migration expressed their concern about the practical application of a specific derogation, contained in Article 12(1) third subparagraph of the Family Reunification Directive (‘the Directive’)[1]. Specifically, Member States may decide not...

Q3/2017/MDC – Query from the Spanish Ombudsman concerning Frontex’s obligation to make information about the complaints mechanism readily available

Friday | 23 March 2018

Summary of query Q3/2017/MDC Facts and background On 5 April 2017, the (then) Spanish Ombudsman, wrote a letter to the European Ombudsman about Frontex’s obligation to make information about the complaints mechanism readily available. The Spanish Ombudsman explained that in her capacity as National Preventive Mechanism against Torture, she monitors Frontex repatriation operations of migrants in wh...

Q2/2017/JAP- Query from the Polish Deputy Commissioner for Human Rights for Equal Treatment concerning the Victims; Rights Directive and actions that aim to stop violence against women

Tuesday | 04 July 2017

Facts and background On 23 February 2017, the Deputy Commissioner for Human Rights for Equal Treatment sent a letter to the European Ombudsman about the possibility of enhancing cooperation between the EU institutions and ombudspersons in the Member States on the issue of violence against women. In her letter, the Deputy Commissioner pointed out that 2017 was a year designated by the European Comm...

Q1/2017/JAP- Query from the Bulgarian Ombudsman concerning dual quality of food products available in different markets of the EU Member States

Thursday | 05 October 2017

Facts and background On 10 March 2017, the Bulgarian Ombudsman wrote to the Commissioner for Justice and Consumers’ Rights about different quality of food products in the ‘new’ Member States. In her opinion, using lower quality food products in Central and Eastern Europe is damaging for health of the consumers, in particular for children. She voiced her concerns that such double standards practice...

Q9/2016/MDC- Query from the Maltese Parliamentary Ombudsman concerning bird ringing as the sole recognised method of tagging birds for research purposes

Tuesday | 24 January 2017

Facts and background On 14 December 2016, the Maltese Ombudsman submitted a query to the European Ombudsman linked to his investigation into a complaint by an ornithologist, who submitted a research project on a species of bird found in Malta. This requires a permit from the ‘Ornis Committee’, established by virtue of Regulation 10 of the Conservation of Wild Birds Regulations[1] and which makes r...