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Decision in case 2154/2019/EIS on how the EU Delegation to Egypt handled a request for assistance in relation to the termination of the contract of an expert working on an EU-funded project

Péntek | 12 március 2021

The complainant worked as an expert for an external contractor of the EU Delegation to Egypt. The external contractor informed the complainant of its decision to terminate her contract at the Delegation’s request. The complainant contacted the Delegation to verify the veracity of the termination letter. The complainant turned to the Ombudsman, claiming that the Delegation had failed to assist her.

The Ombudsman has consistently taken the view that, where EU institutions seek the dismissal of individuals, those individuals should be heard before they are dismissed. In this case, the Delegation did not provide any substantive evidence showing that the complainant had been heard by the external contractor. This is regrettable. However, in the course of the inquiry the Delegation clarified the reasons for its dissatisfaction with the complainant’s work. While urging the administration to avoid such situations in future and to ensure that individuals in similar situations are given a fair hearing, the Ombudsman closed the case.