You have a complaint against an EU institution or body?

Length of inquiry of cases closed by the European Ombudsman in 2018 (less than 8.5 months on average)

Length of inquiry of cases closed by the European Ombudsman in 2018 (less than 8.5 months on average)
32% Cases closed within 3 months
42% Cases closed within 3 to 12 months
13% Cases closed within 12 to 18 months
13% Cases closed after more than 18 months[1]
  [1] Some complex cases require several rounds of consultations with the complainant and the institution concerned: the new implementing provisions are expected to reduce the length of inquiries.