| 17 996 | People helped by the European Ombudsman in 2018 |
| 14 596 | Advice given through the Interactive Guide on the Ombudsman's website |
| 2 180 | New complaints handled in 2018 |
| 1 220 | Requests for information replied to by the Ombudsman's services |
| 490 | Inquiries opened by the European Ombudsman in 2018 |
| 482 | Inquiries opened on the basis of complaints |
| 8 | Own-initiative inquiries opened |
| 545 | Inquiries closed by the European Ombudsman in 2018 |
| 534 | Complaint-based inquiries closed |
| 11 | Own-initiative inquiries closed |
