FOR PREVIEWING & TESTING PURPOSES ONLY.
This notification will disappear once the page will be published.
This link is available for less than 30 minutes.
  • Jednostavno za čitanje
  • Veličina teksta
Europski ombudsman
Europski ombudsman

Imate li pritužbu protiv institucije ili tijela EU-a?

Podnesite pritužbu
Podnesite pritužbu
Trenutačni jezik: 
  • English
Dostupni jezici: 
Prijevod ove stranice bit će dostupan za nekoliko minuta. Bit ćete obaviješteni čim bude spreman.

Decision in case 1304/2018/JN on the accessibility of the European Commission’s PMO for persons with disabilities or serious illnesses concerning the Joint Sickness Insurance Scheme

Odluka
Slučaj 1304/2018/JN - Otvoren Ponedjeljak | 27 kolovoza 2018 - Odluka donesena Četvrtak | 11 travnja 2019 - Predmetna institucija Europska komisija ( Riješila Institucija ) - Država Njemačka

1. The complainant works for the European Union. She complained to the European Commission that its Paymaster Office (PMO) does not ensure adequate access for persons with disabilities and serious illnesses regarding health insurance issues. Since she was not satisfied with the Commission’s reply, she turned to the Ombudsman.

2. The Ombudsman’s inquiry team contacted the Commission and asked it to send to the complainant a further reply addressing better her concerns. The Commission replied to the complainant on 24 September 2018 and described the measures it had put in place for persons with disabilities and serious illnesses. The Commission also provided the complainant with a direct contact and transferred her file to a dedicated team.

3. Since the Commission has replied and adequately addressed the complainant’s concerns, this complaint is resolved and I have decided to close the case[1].

 

 

Marta Hirsch-Ziembińska

Head of Inquiries and ICT - Unit 1

Strasbourg, 11/04/2019

 

[1] This inquiry has been dealt with under delegated case handling, in accordance with Article 11 of the Decision of the European Ombudsman adopting Implementing Provisions