1. On 30 August 2018, the complainant wrote to the European Commission claiming that the Greek social security organisation had ceased paying her pension, which was contrary to several provisions of Greek and EU law as well as to the European Convention of Human Rights. On 5 December 2018, the complainant reminded the European Commission of the issue via its Representation in Athens. As the complainant did not receive a reply, she turned to the European Ombudsman, on 25 March 2019.

2. The Ombudsman’s inquiry team contacted the Commission. In the meantime, however, the Commission had replied to the complainant, and it forwarded a copy of that reply to the Ombudsman. The inquiry team finds the Commission’s reply to be reasonable and appropriate.

3. As a reply has now been sent, this complaint is resolved^[1] and I have decided to close the case^[2].

 

Marta Hirsch-Ziembińska

Head of Inquiries and ICT - Unit 1

Strasbourg, 14/05/2019

 

[1] If the complainant considers that the institution’s reply is not satisfactory, it is open to her to make a new complaint to the Ombudsman.

[2] This complaint has been dealt with under delegated case handling, in accordance with Article 11 of the Decision of the European Ombudsman adopting Implementing Provisions