Length of inquiry of cases closed by the European Ombudsman

in 2013 (13 months on average)	in 2020 (less than 5 months on average)
101 (22%)	223 (57%)	Cases closed within 3 months
171 (37%)	136 (35%)	Cases closed within 3 to 12 months
65 (14%)	26 (7%)	Cases closed within 12 to 18 months
124 (27%)	5 (1%)	Cases closed after more than 18 months[1]

  [1] Some complex cases require several rounds of consultations with the complainant and the institution concerned.