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Other documents

Showing 1 - 10 of 12 results

Decision of the European Ombudsman on Records Management

Document - Tuesday | 28 June 2022

Please download PDF document attached.

Decision of the European Ombudsman concerning requests for review

Document - Monday | 14 September 2020

Article 10 of the Decision of the European Ombudsman adopting Implementing Provisions and the right of a complainant to request a review of a decision taken on a complaint

Decision establishing guidelines on how to deal with abusive communications and complaints which amount to an abuse of process

Document - Monday | 14 September 2020

The European Ombudsman, having regard to Article 9.8 of the Decision of the European Ombudsman adopting Implementing Provisions, has adopted the following guidelines:

Decision of the European Ombudsman on internal procedures for dealing with applications for public access to documents and requests for information

Document - Wednesday | 18 March 2020

The procedures set out in this Decision aim to ensure that, in examining applications for public access to documents and requests for information, the Ombudsman applies the highest standards of transparency and efficiency.

The Ombudsman's policy on the provision of information to the third-party data subject in a complaint or an inquiry

Document - Tuesday | 16 July 2019

In addition to processing personal data of individuals who submit complaints, the Ombudsman may, depending on the facts of the case, have to process personal data in relation to other individuals ('third-party data subjects').

New European Ombudsman fast-track procedure for access to documents complaints

Letter - Friday | 02 February 2018

European Ombudsman ‘Fast-Track’ - Help in accessing EU documents faster

European Ombudsman filing plan

Document - Tuesday | 28 February 2017

ate : 28/02/2017

Moderation Policy: Online community management guidelines

Document - Friday | 27 January 2017

The European Ombudsman’s office uses social media in order to communicate and increase awareness about its work, as well as to better listen, engage and get feedback from the public. We have an official presence on the following online platforms: Bluesky, LinkedIn, Instagram, Threads, YouTube, and Medium. These accounts are managed by mandated members of the Ombudsman’s Communication team.