You have a complaint against an EU institution or body?

Public register

Article 11 of Regulation 1049/2001 provides that each institution shall provide public access to a register of documents.

The Ombudsman implements the principle of online public registers through publication of core business documents on its online cases section, through direct and full publication of all documents adopted in relation to strategy, policy and high level management, and through the publication of its document filing plan

The Ombudsman's records management decision is available here.