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Decision in case 960/2016/TM on the European Investment Bank´s alleged failure to handle a complaint in a timely manner

Lunes | 04 diciembre 2017

The case concerned the alleged failure of the European Investment Bank (EIB) Complaints Mechanism to handle a complaint in a timely manner. The Ombudsman inquired into the issue and found that the delay was justified due to the complexity of the subject matter of the complaint. The Ombudsman therefore found no maladministration by the EIB.

Decision in case 1102/2016/JN on the Commission’s failure to reply to correspondence and to fully disclose a document

Viernes | 13 enero 2017

The case concerned the Commission’s failure to reply to the complainant’s correspondence in the context of a financial audit at the Member State level. Following the Ombudsman’s intervention, the Commission replied. It disclosed the document requested by the complainant but redacted some personal data (names of physical persons). The Ombudsman found that the Commission correctly justified the redaction under Regulation 45/2001.

Decision of the European Ombudsman in case 1229/2014/ZA on OLAF's handling of allegations concerning mismanagement of EU funds in Greece

Lunes | 12 octubre 2015

The complainant informed OLAF of alleged mismanagement of EU funds in Greece. OLAF failed to acknowledge the complainant's correspondence and failed also to inform the complainant of whatever action it had taken and of the outcome. Following the Ombudsman's intervention, OLAF acknowledged the procedural shortcomings in its handling of the case and apologised. It also took steps to avoid similar situations in the future. Finally, OLAF informed the complainant of the steps it had taken as regards the substance of its case. The Ombudsman concluded that OLAF had settled the complaint. However the Ombudsman made a further remark with a view to improving OLAF procedures as regards its monitoring of closed cases transmitted to competent national authorities.

Decisión en el asunto OI/8/2014/AN - Cumplimiento de los derechos fundamentales en la aplicación de la política de cohesión de la UE.

Lunes | 11 mayo 2015

Esta reclamación de oficio concierne a la manera en que la Comisión Europea vela por el cumplimiento de los derechos fundamentales recogidos en la Carta de los Derechos Fundamentales de la Unión Europea en la aplicación de la política de cohesión de la UE por parte de los Estados miembros. Se presentó con motivo del comienzo del nuevo período septenal de financiación de la Unión, para el período 2014-2020, en un nuevo marco legal.

La política de cohesión de la UE aspira a reducir las disparidades entre los niveles de desarrollo de las diversas regiones de la UE. Dada la visibilidad de la Unión en los proyectos financiados por medio de la política de cohesión -desde mejorar los servicios de urgencias en Rumanía a eliminar los campos de minas en Croacia- el Defensor del Pueblo estima que la Comisión debería hacer todo lo posible para asegurar el respeto a los derechos fundamentales en el gasto de este dinero. El hecho de que la Comisión no sea responsable directa de gestionar los fondos no debería utilizarse como motivo para no actuar en caso de que los derechos fundamentales hayan sido o estén en riesgo de ser violados.

La reclamación de oficio ha involucrado a la Comisión, los defensores del pueblo nacionales y los representantes de la sociedad civil. Sobre la base de sus respuestas, el Defensor del Pueblo Europeo ha elaborado ocho directrices de mejora en apoyo de la supervisión de los Estados miembros en este área por parte de la Comisión.

Contribution from LUMOS

Lunes | 23 marzo 2015

Contribution from Eurochild

Viernes | 06 marzo 2015

Decision of the European Ombudsman closing the inquiry into complaint 1205/2013/JF against the European Commission

Jueves | 05 marzo 2015

The case concerned a Swedish company that participated in a project financed by the European Commission's FP7 programme. Whilst the project was being implemented, the Commission decided to audit the company. The company disagreed with the audit results and, after the Commission had confirmed them, lodged a complaint with the European Ombudsman alleging a lack of objectivity on the part of the Commission and a failure to comply with the applicable rules.

The Ombudsman inquired into the issue and found no maladministration by the Commission. In particular, the audit results relating to the company's labour costs were based on the information that was available to the Commission at the relevant time. She suggested to the complainant that if it has further evidence, it consider submitting it to the Commission for its consideration. As regards the calculation of the company's productive time, the information which the complainant provided did not appear to be sufficient to permit the Commission to calculate the actual individual productive time, in accordance with the requirements of the FP7 rules. Consequently, the Ombudsman closed the case.

Contribution from ENIL-ECCL

Miércoles | 25 febrero 2015