Dear Mr L.,
I refer to your letters of 19 May, 30 May and 15 June 2000 in which you complain that the Commission did not reply to your submissions concerning customs, road and rail transport.
Following a careful examination of your complaint, the Office of the European Ombudsman contacted the European Commission by telephone on 19 June 2000 in order to trace your letters and encourage a prompt reply to your letters. However, further additional information was needed from your side. In the electronic communication of 19 June 2000, you were therefore asked to provide further information on your letters.
In your communication of 20 June 2000, you proposed to contact the Commission again, under the supervision of the European Ombudsman.
The Communication of 21 June 2000 informed you of the European Ombudsman's approach. According to Article 2.4 of the Statute of the European Ombudsman, a complaint can be declared admissible only if "the appropriate administrative steps have been taken beforehand by the institution or body concerned". Supervision by the European Ombudsman would therefore not be possible. You were once again asked to provide further information on your letters to the Commission.
Finally, in your communication of 21 June 2000, you indicated that you preferred to contact the Commission again. If you do not receive a reply in this case, you would contact the European Ombudsman. Your decision has been taken note of by the European Ombudsman.
The European Ombudsman has therefore closed the case.
Sincerely,
Jacob SÖDERMAN