Decision in case 896/2019/JAP on the failure of the European Anti-Fraud Office (OLAF) to make the fraud notification form on its website accessible for persons with a visual impairment

Wednesday | 21 August 2019

Background to the complaint 1. The complainant, a Hungarian citizen with a visual impairment, tried to report a case of fraud using the online tool of the European Anti-Fraud Office (OLAF) available on its website. 2. OLAF’s website uses CAPTCHA test, a method of verification used in computing to determine whether or not the user is human. This method is unfortunately not compatible with the avail...

Decision in case 1541/2018/JN on the Research Executive Agency’s refusal to provide full access to documents related to its assessment of an EU-funded project

Wednesday | 14 August 2019

The case concerned the Research Executive Agency’s handling of several requests for access to documents made in the context of its assessment of an EU-funded project. The complainant, who represents a consortium having participated in the project, was dissatisfied that the Agency disclosed only redacted versions of the documents and criticised the Agency’s procedural conduct.

The Ombudsman found that the Agency’s handling of the requests was satisfactory both as regards the procedural aspects and the justification provided for partial disclosure only.

Decision of the European Ombudsman in the above complaint on the failure of the European Commission to accommodate the needs of associations of staff members with a disability to participate remotely in the plenary session of the Management Committee for Sickness Insurance

Monday | 05 August 2019

Dear Mr X, On 5 July 2019, you submitted, on behalf of the Association of Staff with a Disability in the European Commission and the EC Disability Support Group, a complaint to the European Ombudsman. It concerned the denial by the European Commission[1] of your request to participate through a video conference in the plenary session of the Management Committee for Sickness Insurance (hereinafter ...

Decision of the European Ombudsman in the above case on the European Commission’s handling of an infringement complaint concerning Italy’s compliance with EU law governing citizens’ freedom of movement and the right of stay of their spouses who are nationals of third countries

Wednesday | 31 July 2019

Dear Mr X, On 23 July 2019, you submitted a complaint to the European Ombudsman against the European Commission concerning the above issue. The Ombudsman has asked me to deal with your complaint and reply to you on her behalf. After a careful analysis of all the information you provided with your complaint, we have decided to close the inquiry with the following conclusion: The European Commission...

The decision of the European Parliament’s Liaison Office in Croatia to block the complainant on its Facebook page

Tuesday | 30 July 2019

The decision of the European Parliament’s Liaison Office in Croatia to block the complainant on its Facebook page.

Decision of the European Ombudsman in the above case concerning how the European Union Agency for Fundamental Rights dealt with correspondence concerning fundamental rights violations at the national level

Tuesday | 30 July 2019

Dear Mr X, On 8 July 2019, you submitted a complaint to the European Ombudsman against the European Union Agency for Fundamental Rights (FRA) concerning the above issue. The Ombudsman has asked me to deal with your complaint and reply to you on her behalf. After a careful analysis of all the information you provided with your complaint, we have decided to close the inquiry with the following concl...

The European Commission’s alleged failure to initiate a temporary withdrawal procedure from the EU’s Generalised Scheme of Preferences against Bangladesh

Monday | 22 July 2019

The European Commission’s alleged failure to initiate a temporary withdrawal procedure from the EU’s Generalised Scheme of Preferences against Bangladesh

Decision of the European Ombudsman in the above case on how the European Commission’s Representation in Lithuania dealt with the complainant’s correspondence concerning the Erasmus Charter for Higher Education, the implementation of ERASMUS+ programme and related control mechanisms

Monday | 22 July 2019

Dear Mr X, On 4 May 2019, you submitted a complaint to the European Ombudsman concerning the alleged failure by European Commission’s Representation in Lithuania to answer your numerous correspondence concerning the Erasmus Charter for Higher Education, the implementation of ERASMUS+ programme and related control mechanisms. Having requested the Commission to reply to your correspondence, the Comm...

Decision on strategic initiative SI/3/2018/JN: effective complaint mechanisms for matters concerning European Structural and Investment Funds - follow-up to OI/8/2014/AN

Thursday | 18 July 2019

Mr Jean-Claude Juncker President of the European Commission Strasbourg, 18/07/2019 Dear Mr President, I refer to my letter of 25 September 2018 on effective complaint mechanisms for matters concerning European Structural and Investment Funds (ESI funds) and how Article 74(3) of Regulation 1303/2013[1] is implemented. I have now examined the Commission’s reply, as well as the information provided b...

The European Commission’s alleged failure to reply to a query concerning CO2 emissions from aviation and discrimination of the means of transport.

Friday | 05 July 2019

The European Commission’s alleged failure to reply to a query concerning CO2 emissions from aviation and discrimination of the means of transport.