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European Ombudsman

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  About
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  Information about the European Ombudsman, the institution and its staff.
  Emily O'Reilly
  Role and Strategy
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  Emily O'Reilly
  Find out about the Ombudsman's role, schedule and biography
  Annual Report 2018
  Here you can find our Annual Report highlighting our work over 2018
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  Our annual management plans presenting how we plan to deliver our strategy for the coming year
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  Search our staff by area or consult the organisational chart for our office
What we do
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- What we do
  The Ombudsman investigates complaints about maladministration and looks into broader systemic issues with the EU institutions.
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  Tackle systemic issues
  Areas of work
  European Network of Ombudsmen
  Fast Track
  Find out more about our fast-track procedure to deal with access to documents complaints
  Example of Strategic work
  Special report on our strategic inquiry on lack of Council legislative accountability
  Example of complaint
  Complaint about unpaid traineeships at the EEAS resolved
  ENO conference
  The European Ombudsman coordinates the European Network of Ombudsmen
How to make a complaint
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  The Ombudsman can help people, businesses or organisations facing problems with the EU’s administration. This section explains under what circumstances and how.
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  Check whether you meet the criteria for the Ombudsman to look into your complaint
  How we deal with complaints
  Have a look at the process by which the Ombudsman deals with complaints
  Who else can help you
  If the Ombudsman is not able to help, here is a list of other bodies that may be able to assist
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  Award for Good Administration
  Ombudsman launches ‘Award for Good Administration 2019’
  Latest press release
  Ombudsman announces Award for Good Administration 2019 winners
  Video
  Watch this video and find out more about what the European Ombudsman does
  The European Ombudsman and you
  Find out at a glance how it all works

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Showing 1 - 4 of 4 results

Ombudsman welcomes new procedure for appointing European Commission Secretary-General

Case description - Monday | 09 December 2019

Strong public support for Ombudsman’s bee inquiry

Case description - Tuesday | 19 November 2019

Ombudsman welcomes Dutch initiative on EU transparency

Press release - Wednesday | 19 June 2019

Meeting with Michel Barnier, Chief Negotiator

Event - Tuesday | 12 February 2019

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