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You have a complaint against an EU institution or body?

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Decision on the European Commission’s failure to take a final decision within the applicable time limit on a request for public access to documents related to a public consultation on the Digital Services Act (your reference: EASE 2025/5964)

The case was about the EU body's failure to reply to the complainant. Since the EU body replied, the case was closed as settled. The Ombudsman's inquiry did not in any way concern the substance of the matter raised by the complainant.