Min ambition är att stödja EU:s institutioner att bli mer effektiva, öppna och ansvarstagande genom att strategiskt öka synligheten och effekten av Europeiska ombudsmannens arbete.

Emily O'Reilly den 30 juni 2014

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60th Rome Treaty anniversaryDitt Europa - Portalen till europeiska och nationella nättjänster

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

Inge ett klagomålBegäran om information

Vad vi gör

Europeiska ombudsmannen undersöker klagomål om administrativa missförhållanden inom Europeiska unionens institutioner och organ.

Om du är medborgare i någon av unionens medlemsstater eller bosatt i en medlemsstat, har du rätt att inge ett klagomål till Europeiska ombudsmannen. Företag, föreningar och andra organ med registrerat kontor i unionen har också rätt att lämna in klagomål till ombudsmannen.

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Vilka vi är

Emily O'Reilly tillträdde som Europeisk ombudsman den 1 oktober 2013.

Hon var tidigare nationell ombudsman och nationell dataskyddschef för Irland (2003-2013). Hon är en prisbelönad politisk redaktör, radioprogramledare och författare. Läs mer ...

Institutionen har högkvalificerad, flerspråkig personal.

Det betyder att vi kan hantera ditt klagomål på ditt språk som ett av de 24 EU-språk som vi arbetar på. Vi strävar efter att göra våra tjänster fullt tillgängliga för personer med funktionshinder.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Vad är nytt?

  • den 24 april 2018
    • Beslut -
      Decision in case 1286/2017/KM on the European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the European Union
  • den 18 april 2018
    • Pressmeddelande -
      Ombudsman expresses disappointment at ECB response on President Draghi’s ‘Group of 30’ membership
    • Korrespondens -
      Reply from the European Central Bank concerning the recommendations of the European Ombudsman on the involvement of the ECB's President and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
  • den 17 april 2018
    • Korrespondens -
      Reply from President Juncker to the Ombudsman's letter concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency
    • Öppnat ärende -
      The European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
    • Rekommendation -
      Recommendation of the European Ombudsman in case 366/2017/AMF on the handling of alleged lack of equal opportunities for staff at the European Investment Bank and the functioning of its whistleblowing procedure
  • den 16 april 2018
    • Beslut -
      Decision in case 108/2018/FOR on the European Commission’s refusal to grant public access to documents related to an infringement procedure against Spain
  • den 10 april 2018
  • den 9 april 2018
    • Öppnat ärende -
      Failure by the European Commission to disclose information relating to the existence of EU Pilot procedures and to proactively publish Member Statesʹ reports on the implementation of Council Regulation N° 1224/2009 establishing a Community control system for ensuring compliance with the rules of the common fisheries policy1 (the “Control Regulation”)
  • den 6 april 2018
    • Öppnat ärende -
      The European Medicines Agency’s handling of multiple requests for public access to documents made by a single applicant and its extension of deadlines based on its high workload