Min ambition är att stödja EU:s institutioner att bli mer effektiva, öppna och ansvarstagande genom att strategiskt öka synligheten och effekten av Europeiska ombudsmannens arbete.

Emily O'Reilly den 30 juni 2014

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60th Rome Treaty anniversaryDitt Europa - Portalen till europeiska och nationella nättjänster

Ombudsman launches public consultation on Council transparency

The European Ombudsman, Emily O'Reilly, has invited feedback on how the Council of the EU can make its law-making work more transparent

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O’Reilly, hosts an event on Wednesday 18 October on how agencies can implement the highest ethical and transparency standards so as to protect themselves from  reputational damage

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Inge ett klagomålBegäran om information

Event - EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O’Reilly, organises, on 18 october 2017, a stakeholder discussion on how agencies can implement the highest ethical and transparency standards so as to protect themselves from reputational damage..

Further information about this debate is available at the activities page.

The debate can be followed on Twitter #EOdebate2017.

To watch the event live, simply connect to this page at 10:00 CET on Wednesday, 18 October 2017.

Vad vi gör

Europeiska ombudsmannen undersöker klagomål om administrativa missförhållanden inom Europeiska unionens institutioner och organ.

Om du är medborgare i någon av unionens medlemsstater eller bosatt i en medlemsstat, har du rätt att inge ett klagomål till Europeiska ombudsmannen. Företag, föreningar och andra organ med registrerat kontor i unionen har också rätt att lämna in klagomål till ombudsmannen.

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Vilka vi är

Emily O'Reilly tillträdde som Europeisk ombudsman den 1 oktober 2013.

Hon var tidigare nationell ombudsman och nationell dataskyddschef för Irland (2003-2013). Hon är en prisbelönad politisk redaktör, radioprogramledare och författare. Läs mer ...

Institutionen har högkvalificerad, flerspråkig personal.

Det betyder att vi kan hantera ditt klagomål på ditt språk som ett av de 24 EU-språk som vi arbetar på. Vi strävar efter att göra våra tjänster fullt tillgängliga för personer med funktionshinder.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Vad är nytt?

  • den 17 oktober 2017
    • Beslut -
      Decision in case 1475/2016/JAS on the European Medicines Agency’s handling of the referral procedure relating to human papillomavirus (HPV) vaccines
  • den 13 oktober 2017
    • Korrespondens -
      Reply from the European Commission to the European Ombudsman's letter opening strategic inquiry OI/6/2017/EA on the accessibility of websites and online tools that it manages
  • den 12 oktober 2017
    • Öppnat ärende -
      The European Commission’s handling of requests for access to documents on how it deals with and tries to prevent the unauthorised disclosure of its documents
    • Öppnat ärende -
      The European Commission’s handling of a request for access to documents on lobbying on the Preparatory Action on Defence Research and the European Defence Research Programme
  • den 11 oktober 2017
    • Öppnat ärende -
      The European Commission’s delayed handling of a request for public access to documents
  • den 6 oktober 2017
    • Beslut -
      Decision in case 1086/2017/PMC on the European Commission’s legal interpretation of the one-year period for collecting signatures of support in a European Citizens’ Initiative
    • Öppnat ärende -
      The European Commission’s refusal to grant access to its catalogue of nanomaterials used in cosmetics and related notifications
  • den 5 oktober 2017
    • Korrespondens -
      Request for an inspection in strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
    • Korrespondens -
      Europeiska ombudsmannen – Offentligt samråd -Insyn vid lagstiftningsarbetet i rådets förberedande organ
    • Pressmeddelande -
      Ombudsman launches public consultation on Council transparency