Min ambition är att stödja EU:s institutioner att bli mer effektiva, öppna och ansvarstagande genom att strategiskt öka synligheten och effekten av Europeiska ombudsmannens arbete.

Emily O'Reilly den 30 juni 2014

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60th Rome Treaty anniversaryDitt Europa - Portalen till europeiska och nationella nättjänster

Annual Report 2017

The Ombudsman launches her Annual Report for 2017. The year saw a rise in the number of complaints, while concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases

Ombudsman sends Special Report to Parliament on lack of Council accountability

The Ombudsman calls on Parliament's support after the Council's failure to respond to her Recommendations aiming to improve the accountability of its legislative work

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Inge ett klagomålBegäran om information

Vad vi gör

Europeiska ombudsmannen undersöker klagomål om administrativa missförhållanden inom Europeiska unionens institutioner och organ.

Om du är medborgare i någon av unionens medlemsstater eller bosatt i en medlemsstat, har du rätt att inge ett klagomål till Europeiska ombudsmannen. Företag, föreningar och andra organ med registrerat kontor i unionen har också rätt att lämna in klagomål till ombudsmannen.

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Vilka vi är

Emily O'Reilly tillträdde som Europeisk ombudsman den 1 oktober 2013.

Hon var tidigare nationell ombudsman och nationell dataskyddschef för Irland (2003-2013). Hon är en prisbelönad politisk redaktör, radioprogramledare och författare. Läs mer ...

Institutionen har högkvalificerad, flerspråkig personal.

Det betyder att vi kan hantera ditt klagomål på ditt språk som ett av de 24 EU-språk som vi arbetar på. Vi strävar efter att göra våra tjänster fullt tillgängliga för personer med funktionshinder.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Vad är nytt?

  • den 13 juli 2018
    • Beslut -
      Decision in case 428/2016/LM on the European Commission’s response to a request for internal review of its decision to grant market authorisation for a genetically modified oilseed rape
  • den 12 juli 2018
    • Öppnat ärende -
      The European Commission’s failure to adopt a draft authorisation decision under the REACH Regulation for chromium trioxide within the applicable 3-month time limit
    • Öppnat ärende -
      Alleged irregular public consultation carried out by the European Commission on options for a multilateral reform of investment dispute resolution, including the creation of a Multilateral Investment Court
  • den 11 juli 2018
    • Korrespondens -
      Offentligt samråd – Användningen av språk i EU:s institutioner, organ och byråer
  • den 10 juli 2018
    • Beslut -
      Decision in case 1686/2017/THH on the European Commission’s handling of a request for public access to documents on industry lobbying on the Preparatory Action on Defence Research and the EDRP
    • Evenemang -
      The role of Ombudsman Institutions in Open Government - Presentation of global OECD survey (05/09/2018)
  • den 9 juli 2018
    • Beslut -
      Decision in case 672/2018/THH on the European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
    • Beslut -
      Decision in case 735/2017/MDC on the European Asylum Support Office’s’ (EASO) involvement in the decision-making process concerning admissibility of applications for international protection submitted in the Greek Hotspots, in particular shortcomings in admissibility interviews
    • Beslut -
      Decision in case 717/2017/THH on the European Defence Agency’s handling of a request for public access to documents related to contacts with industry on the Preparatory Action on Defence Research and the European Defence Research Programme
  • den 5 juli 2018
    • Beslut -
      Decision of the European Ombudsman on the involvement of the President of the European Central Bank and members of its decision-making bodies in the ‘Group of Thirty’ (Case 1697/2016/ANA)