The complainant is concerned with how representatives of the European Border and Coast Guard Agency (Frontex) carry out interviews of migrants (so-called debriefing) being held by national border authorities. The complainant contends that debriefing interviews undermine human rights and raised these concerns with Frontex, but was dissatisfied with how Frontex dealt with its concerns.

The Ombudsman opened an inquiry and asked Frontex to reply to a set of questions.