Mojím cieľom je podporovať inštitúcie EÚ, aby sa stali efektívnejšími, transparentnejšími a zodpovednejšími, a to prostredníctvom strategického zvyšovania viditeľnosti a vplyvu činnosti európskeho ombudsmana.

Emily O'Reilly, 30. júna 2014

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European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman announces Award for Good Administration winners

The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

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Čo robíme

Európsky ombudsman vyšetruje sťažnosti na nesprávny úradný postup v inštitúciách a orgánoch Európskej únie.

Sťažnosť Európskemu ombudsmanovi môžu posielať občania členských štátov Únie a jednotlivci s trvalým pobytom v členskom štáte. Môžu to urobiť aj podniky, združenia a iné orgány so sídlom v Únii.

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Kto sme

Emily O'Reilly sa ujala funkcie európskej ombudsmanky 1. októbra 2013.

Je bývalou národnou ombudsmankou Írska a írskou komisárkou pre informácie (2003 – 2013) a ocenenou politickou redaktorkou, hlásatelkou a autorkou.

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V inštitúcii pracujú vysoko kvalifikovaní zamestnanci ovládajúci viaceré jazyky.

Znamená to, že vašu stažnost môžeme riešit vo vašom jazyku ako jednom z 24 jazykov EÚ, v ktorých pracujeme. Zaväzujeme sa k tomu, že naše služby budeme v plnej miere sprístupnovat ludom s postihnutím.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Čo je nové?

  • Piatok, 2017, jún 23
    • Otvorený prípad -
      The European Parliament`s refusal of access to a document identified by its reference number
    • Otvorený prípad -
      The European Parliament`s refusal of access to documents relating to an investigation into the employment conditions of an MEP`s assistant
  • Štvrtok, 2017, jún 22
    • Rozhodnutie -
      Decision in case 2310/2013/JAS on the European Commission’s handling of a request for public access to a document related to the interpretation of the “whistleblowing” rules in the EU Staff Regulations
    • Rozhodnutie -
      Decision in case 153/2017/NF on the European Environment Agency’s procedure for handling a staff harassment allegation
    • Rozhodnutie -
      Decision in case 577/2017/JUF on the European Commission’s failure to answer correspondence concerning its handling of a complaint about the Irish Competition and Consumer Protection Commission
    • Rozhodnutie -
      Decision in case 629/2017/PMC on the European Commission’s suggestion that the complainant report a concern to the European Anti-Fraud Office (OLAF) instead of investigating and reporting it to OLAF itself
    • Otvorený prípad -
      The European Defence Agency`s refusal of access to documents relating to the Preparatory Action on Defence Research and the European Defence Research Programme
    • Prejav -
      Hearing at PETI Committee on "Restoring Citizen's trust in the European Project"
    • Prejav -
      Hearing at PETI Committee on “Restoring Citizens’ trust in the European Project”
  • Streda, 2017, jún 21
    • Rozhodnutie -
      Decision of the European Ombudsman setting out suggestions following her strategic inquiry OI/6/2016/AB on the Commission's Special Advisers