Mojím cieľom je podporovať inštitúcie EÚ, aby sa stali efektívnejšími, transparentnejšími a zodpovednejšími, a to prostredníctvom strategického zvyšovania viditeľnosti a vplyvu činnosti európskeho ombudsmana.

Emily O'Reilly, 30. júna 2014

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60th Rome Treaty anniversaryVaša Európa - Portál verejných online služieb v Európe a jednotlivých štátoch

European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

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Čo robíme

Európsky ombudsman vyšetruje sťažnosti na nesprávny úradný postup v inštitúciách a orgánoch Európskej únie.

Sťažnosť Európskemu ombudsmanovi môžu posielať občania členských štátov Únie a jednotlivci s trvalým pobytom v členskom štáte. Môžu to urobiť aj podniky, združenia a iné orgány so sídlom v Únii.

Viac informácií...

Kto sme

Emily O'Reilly sa ujala funkcie európskej ombudsmanky 1. októbra 2013.

Je bývalou národnou ombudsmankou Írska a írskou komisárkou pre informácie (2003 – 2013) a ocenenou politickou redaktorkou, hlásatelkou a autorkou.

Viac informácií...

V inštitúcii pracujú vysoko kvalifikovaní zamestnanci ovládajúci viaceré jazyky.

Znamená to, že vašu stažnost môžeme riešit vo vašom jazyku ako jednom z 24 jazykov EÚ, v ktorých pracujeme. Zaväzujeme sa k tomu, že naše služby budeme v plnej miere sprístupnovat ludom s postihnutím.

Viac informácií...

How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Čo je nové?

  • Streda, 2017, september 20
    • Korešpondencia -
      Reply from the European Medicines Agency (EMA) to the Ombudsman's strategic inquiry OI/7/2017/KR into pre-submission activities organised by EMA.
    • Prejav -
      Address to ICIC on the future of transparency and access to information
  • Streda, 2017, september 13
    • Tlačová správa -
      Ombudsman welcomes proposals to strengthen Commissioner ethics and transparency rules
  • Piatok, 2017, september 8
    • Korešpondencia -
      Reply from First Vice President Timmermans to the European Ombudsman concerning suggestions for improvement of the European Citizens Initiative procedure
  • Streda, 2017, september 6
    • Otvorený prípad -
      The European Commission’s handling of a request for prolongation of part-time work as a reasonable accommodation for a seriously ill staff member
  • Streda, 2017, august 30
    • Korešpondencia -
      Reply from the Council to the Ombudsman's strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
  • Utorok, 2017, august 29
  • Utorok, 2017, august 8
    • Otvorený prípad -
      The Council’s refusal, following a request from an MEP, to give public access to the opinion of its Legal Service concerning an interinstitutional agreement on a Transparency Register
    • Otvorený prípad -
      The European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the EU
    • Otvorený prípad -
      The Commission’s handling of a request from AccessInfo Europe to give public access to the opinions of its Legal Service concerning the transparency register