Dorința mea este de să sprijin instituțiile UE în efortul de a deveni tot mai eficiente, transparente și responsabile, prin sporirea strategică a vizibilității și impactului activității Ombudsmanului European.

Emily O' Reilly, 30 iunie 2014

Peretele

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60th Rome Treaty anniversaryEuropa ta - Portalul serviciilor publice europene şi naţionale on-line

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

Depunerea unei plângeriSolicitare de informaţii

Ce facem

Ombudsmanul European examinează plângeri cu privire la administrarea defectuoasă în instituţiile şi organismele Uniunii Europene.

Dacă sunteţi cetăţean al unui stat membru al Uniunii sau aveţi domiciliul într-un stat membru, puteţi adresa o plângere Ombudsmanului European. Întreprinderile, asociaţiile şi alte organisme cu sediul social în Uniune pot, de asemenea, adresa plângeri Ombudsmanului.

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Cine suntem

Emily O' Reilly a preluat funcția de Ombudsman European la data de 1 octombrie 2013.

Ea este fostul Ombudsman național al Irlandei și Comisarul național pentru informație al Irlandei (2003-2013), precum și o editoare politică premiată, om de radio și scriitoare.

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Instituția dispune de un personal înalt calificat, care lucrează în mai multe limbi.

Acest lucru înseamnă că ne putem ocupa de reclamația dumneavoastră în limba dvs., una dintre cele 24 de limbi ale UE în care lucrăm. Ne-am angajat ca serviciile noastre să fie pe deplin accesibile persoanelor cu handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Ce este nou?

  • 24 aprilie 2018
    • Decizie -
      Decision in case 1286/2017/KM on the European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the European Union
  • 18 aprilie 2018
    • Comunicat de presă -
      Ombudsman expresses disappointment at ECB response on President Draghi’s ‘Group of 30’ membership
    • Corespondență -
      Reply from the European Central Bank concerning the recommendations of the European Ombudsman on the involvement of the ECB's President and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
  • 17 aprilie 2018
    • Corespondență -
      Reply from President Juncker to the Ombudsman's letter concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency
    • Caz deschis -
      The European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
    • Recomandare -
      Recommendation of the European Ombudsman in case 366/2017/AMF on the handling of alleged lack of equal opportunities for staff at the European Investment Bank and the functioning of its whistleblowing procedure
  • 16 aprilie 2018
    • Decizie -
      Decision in case 108/2018/FOR on the European Commission’s refusal to grant public access to documents related to an infringement procedure against Spain
  • 10 aprilie 2018
  • 09 aprilie 2018
    • Caz deschis -
      Failure by the European Commission to disclose information relating to the existence of EU Pilot procedures and to proactively publish Member Statesʹ reports on the implementation of Council Regulation N° 1224/2009 establishing a Community control system for ensuring compliance with the rules of the common fisheries policy1 (the “Control Regulation”)
  • 06 aprilie 2018
    • Caz deschis -
      The European Medicines Agency’s handling of multiple requests for public access to documents made by a single applicant and its extension of deadlines based on its high workload