Dorința mea este de să sprijin instituțiile UE în efortul de a deveni tot mai eficiente, transparente și responsabile, prin sporirea strategică a vizibilității și impactului activității Ombudsmanului European.

Emily O' Reilly, 30 iunie 2014

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60th Rome Treaty anniversaryEuropa ta - Portalul serviciilor publice europene şi naţionale on-line

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O’Reilly, hosts an event on Wednesday 18 October on how agencies can implement the highest ethical and transparency standards so as to protect themselves from  reputational damage

European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Depunerea unei plângeriSolicitare de informaţii

Ce facem

Ombudsmanul European examinează plângeri cu privire la administrarea defectuoasă în instituţiile şi organismele Uniunii Europene.

Dacă sunteţi cetăţean al unui stat membru al Uniunii sau aveţi domiciliul într-un stat membru, puteţi adresa o plângere Ombudsmanului European. Întreprinderile, asociaţiile şi alte organisme cu sediul social în Uniune pot, de asemenea, adresa plângeri Ombudsmanului.

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Cine suntem

Emily O' Reilly a preluat funcția de Ombudsman European la data de 1 octombrie 2013.

Ea este fostul Ombudsman național al Irlandei și Comisarul național pentru informație al Irlandei (2003-2013), precum și o editoare politică premiată, om de radio și scriitoare.

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Instituția dispune de un personal înalt calificat, care lucrează în mai multe limbi.

Acest lucru înseamnă că ne putem ocupa de reclamația dumneavoastră în limba dvs., una dintre cele 24 de limbi ale UE în care lucrăm. Ne-am angajat ca serviciile noastre să fie pe deplin accesibile persoanelor cu handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Ce este nou?

  • 25 septembrie 2017
    • Corespondență -
      Latter to Mr Jean ARTHUIS Chair of the Committee on Budgets European Parliament
    • Decizie -
      Decision in case 454/2014/PMC concerning the European External Action Service’s practice of offering unpaid traineeships in EU Delegations
    • Corespondență -
      Letter to Ms Federica Mogherini High Representative of the Union for Foreign Affairs and Security Policy and Vice‐President of the European Commission
    • Corespondență -
      Letter to Mr Märt KIVINE Deputy Minister on EU Budget, President-in-Office Council of the European Union
    • Corespondență -
      Letter to Mr Günther Oettinger European Commissioner responsible for the Budget and Human Resources
  • 21 septembrie 2017
    • Corespondență -
      Reply from the European Medicines Agency (EMA) to the Ombudsman's strategic inquiry OI/7/2017/KR into pre-submission activities organised by EMA.
    • Decizie -
      Decision of the European Ombudsman setting out suggestions following her strategic inquiry OI/5/2016/AB on timeliness and transparency in the European Commission’s handling of infringement complaints
  • 20 septembrie 2017
    • Corespondență -
      Reply from the European Medicines Agency (EMA) to the Ombudsman's strategic inquiry OI/7/2017/KR into pre-submission activities organised by EMA.
    • Discurs -
      Address to ICIC on the future of transparency and access to information
  • 13 septembrie 2017
    • Comunicat de presă -
      Ombudsman welcomes proposals to strengthen Commissioner ethics and transparency rules