Dorința mea este de să sprijin instituțiile UE în efortul de a deveni tot mai eficiente, transparente și responsabile, prin sporirea strategică a vizibilității și impactului activității Ombudsmanului European.

Emily O' Reilly, 30 iunie 2014

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European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman announces Award for Good Administration winners

The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Depunerea unei plângeriSolicitare de informaţii

Ce facem

Ombudsmanul European examinează plângeri cu privire la administrarea defectuoasă în instituţiile şi organismele Uniunii Europene.

Dacă sunteţi cetăţean al unui stat membru al Uniunii sau aveţi domiciliul într-un stat membru, puteţi adresa o plângere Ombudsmanului European. Întreprinderile, asociaţiile şi alte organisme cu sediul social în Uniune pot, de asemenea, adresa plângeri Ombudsmanului.

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Cine suntem

Emily O' Reilly a preluat funcția de Ombudsman European la data de 1 octombrie 2013.

Ea este fostul Ombudsman național al Irlandei și Comisarul național pentru informație al Irlandei (2003-2013), precum și o editoare politică premiată, om de radio și scriitoare.

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Instituția dispune de un personal înalt calificat, care lucrează în mai multe limbi.

Acest lucru înseamnă că ne putem ocupa de reclamația dumneavoastră în limba dvs., una dintre cele 24 de limbi ale UE în care lucrăm. Ne-am angajat ca serviciile noastre să fie pe deplin accesibile persoanelor cu handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Ce este nou?

  • 21 iulie 2017
    • Caz deschis -
      EASO’s involvement in applications for international protection submitted in the ‘hotspots’ in Greece
  • 20 iulie 2017
    • Decizie -
      Decision of the European Ombudsman closing own-initiative inquiry OI/2/2016/RH concerning delays by the European Commission in processing files on the reproductive toxicity of chemical substances
  • 19 iulie 2017
    • Corespondență -
      Letter from the European Ombudsman to the European Medicines Agency opening strategic inquiry OI/7/2017/KR into pre-submission activities organised by the Agency.
    • Caz deschis -
      Strategic inquiry into pre‐submission activities organised by the European Medicines Agency (OI/7/2017/KR).
  • 18 iulie 2017
    • Decizie -
      Decision in case 1959/2014/MDC on the European Commission’s refusal to grant public access to the award evaluation forms concerning applications for co-funding of mechanisms for the processing of passenger name records
  • 17 iulie 2017
    • Discurs -
      Keynote speech at the 54th Plenary Session of the British-Irish Parliamentary Assembly
    • Comunicat de presă -
      Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs
    • Corespondență -
      Request for a reply to the European Commission in the Ombudsman's joint inquiry into complaints 194/2017/EA, 334/2017/EA, and 543/2017/EA concerning the handling of Commissioners' post-mandate jobs
  • 14 iulie 2017
    • Caz deschis -
      Accessibility for persons with disabilities of websites and online tools managed by the European Commission
    • Caz deschis -
      Whether the ‘Group of Personalities on the Preparatory Action on Common Security and Defence Policy related research’ should be considered to be a European Commission expert group