The \"Links\" section of the the Ombudsman's website provides a list of other bodies in the Republic of Montenegro that may be of help to you.
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","a1_contact_de_sac":"Regional Committee on Petitions of Saxony","region.it.marche":"Marches","q1_contact_es_nav":"The contact details of the Regional Ombudsman of Navarra are as follows:This field enables you to search within the content of all documents exported to the online public register, irrespective of the format of the document.
\r\nSimply type in this field any word or phrases that you wish to search for.
\r\nThe search works in the same way as all popular search engines.
\r\nA '+' sign can be used to search for documents that contain several terms (for example, '+European +Commission' searches for documents containing 'European\" and 'Commission').
\r\nA '-' sign can be used to search for documents that do not contain a term (for example, '-European +Commission' searches for documents containing 'Commission' but not containing 'European').
\r\nQuotation marks can be used to search for exact phrases (for example, \"European Year of Citizens\" searches for documents containing this exact phrase).
\r\nFor more information, please refer to the FAQ page.
","mediaKeyword.a_photographic_exhibition_":"a photographic exhibition ","recruiteo_no_job":"No new job offer","mediaKeyword.RO":"RO","header_title_declarations-and-transparency":"Declarations and transparency","header_title_complainant-password":"Change my password","mediaKeyword.honor_houise_mahony_":"honor_houise_mahony ","THEMATICPAPER":"Thematic paper","cases.settlement.rai":"Recommendation agreed by the institution","atyourservice_complaintform_part5":"What, in your view, should the institution or body do to put things right?","mediaKeyword.Meeting_with_Mr_José_Manuel_Barroso":"Meeting with Mr José Manuel Barroso","atyourservice_complaintform_part6":"Have you already contacted the EU institution or EU body about the matter you raise?","atyourservice_complaintform_part3":"What is the decision or matter about which you complain? When did you become aware of it? Add annexes if necessary. ","atyourservice_complaintform_part4":"In what way do you consider that the EU institution or EU body has acted incorrectly?","atyourservice_complaintform_part9":"Please select one of the following two options after having read the information in the box below:","recruiteo_asterisk_meaning":"Mandatory field","atyourservice_complaintform_part7":"If the complaint concerns work relationships with the EU institutions and bodies: have you used all the possibilities for internal administrative requests and complaints provided for in the Staff Regulations? If so, have the time limits for replies by the institutions already expired?","atyourservice_complaintform_part8":"Has the object of your complaint already been settled by a court or is it pending before a court?","confirmation_of_registration_subject":"Your registration for our event","mediaKeyword.Delay_in_providing_evidence":"Delay in providing evidence","atyourservice_complaintform_part2":"Against which European Union (EU) institution or body do you wish to complain?","recruiteo_advice_add_education":"Click this button to add this education","institution.ear":"European Agency for Reconstruction","city.si.ljubljana":"Ljubljana","institution.eas":"European School of Administration","file_uploader_help_with_max_attachments":"Document Submission GuidelinesA great deal of information about the European Ombudsman is available on this website. If you cannot find the information you require on the website, please submit your information request to the Ombudsman by post, fax, telephone or via the Internet. The European Ombudsman's contact details are given in the Contacts section of this website.
","mediaKeyword.10634381":"10634381","header_title_how-to-make-a-complaint":"How to make a complaint","institution.CFCA":"European Fisheries Control Agency","shortcuts_newsletter_top4label":"4 - Annual newsletter","shortcuts_rss_orderlabel":"Order by","ar.comp":"Compilation of Decisions","mediaKeyword.3562986":"3562986","mediaKeyword.9349429":"9349429","rss_description":"European Ombudsman's website lastest published pages ","section_resources_historicaldocuments":"Historical documents","mediaKeyword.7617904":"7617904","press_release_otheryears":"Press Releases from previous years","region.it.umbria":"Umbria","resources_publicregisterdetaildocquery_customdescrfileidlabel":"File:","atyourservice_complaintform_part7_no":"No","city.al.tirana":"Tirana","a1_2_1":"An ombudsman","a1_2_2":"A European Union matter","doccateg_press_pressreleases":"Press release","resources_publicregisterdetaildocquery_customdescrtitlelabel":"Title:","atyourservice_complaintform_oldpassword":"Old password:","q1_contact_hr_aft":"The \"Linkovi\" section of the the Ombudsman's website provides a list of other bodies in Croatia that may be of help to you.","recruiteo_workxp_title":"Edit work experience","mediaKeyword.SL":"SL","mediaKeyword.SK":"SK","mediaKeyword.9919236":"9919236","press_medias_images_of_event":"Images of event entitled","mediaKeyword.SV":"SV","eventImage.the_European_Ombudsman_gave_a_speech_during_the_Overregulation_and_corruption_seminar_in_Athens":"the European Ombudsman gave a speech during the Overregulation and corruption seminar in Athens","loginform_home_please_create_an_account":"Please create a new account","casekeyword.key2.leg":"Legal error","header_title_procurement":"Procurement","mediaKeyword.__13241672_":" 13241672 ","a1_1_1_1_1_1_1_2":"More than two years ago","a1_1_1_1_1_1_1_1":"Less than two years ago","mediaKeyword.3038890_":"3038890 ","city.uk.london":"London","my_account_draftcomplaints_title":"My draft complaints","resources_publicregister_advanced_to":"To","institution.eif":"European Investment Fund","case_advanced_message_cases_criteria":"You should either choose to search all cases or specify case number or year criteria","template_principal_header_textsize_decrease":"Decrease text size","mediaKeyword.Nuclear_Radiations":"Nuclear Radiations","institution.eib":"European Investment Bank","city.uk.belfast":"Belfast","q1_contact_fi_aft":"The \"links\" section of the Parliamentary Ombudsman's website provides a list of other bodies in Finland which might be able to help you.","mediaKeyword.tag_1586849859467":"Annual Report 2019","activities_calendar_event_host":"Host","complaintform_other_information":"Other information","region.uk.england":"England","institution.eit":"European Institute of Innovation and Technology","eventImage.Sixth_Seminar_of_the_National_Ombudsmen_-_2007":"Sixth Seminar of the National Ombudsmen - 2007","interview_withdrew_on":"Withdrew from the interview process on","header_title_home":"Home","mediaKeyword.IT":"IT","mediaKeyword.top_secret":"top secret","title_AddRemoveRichTextEditor":"Add/Remove RichText editor","mediaKeyword.1833032":"1833032","job.profil.18":"Trainee With Disability","q1_contact_no_aft":"The \"Find Authorities\" section of the \"Gateway to the public sector in Norway\" website provides a list of other bodies in Norway that may be able to help you.
","job.profil.19":"Digital Communication","casekeyword.key1.transport":"Transport","q1_contact_es_val":"The contact details of the Regional Ombudsman of Valencia are as follows:
Information about how to complain to the Regional Ombudsman of Valencia is available in the \"I want to file a complaint\" section of the Ombudsman's website.
A complaint can be made by writing a letter to the European Ombudsman
If you write a letter to the European Ombudsman, please include:
The contact details of the Regional Ombudsman of Murcia are as follows:
Information about how to complain to the Regional Ombudsman of Murcia is available in the \"¿Quién puede dirigirse al Defensor?\" section of the Ombudsman's website.
Maladministration means poor or failed administration. This occurs if an institution fails to act in accordance with the law, fails to respect the principles of good administration, or violates human rights. Some examples are:
The contact details of the Austrian Ombudsman Board are as follows:
Information about how to complain to the Austrian Ombudsman Board is available in the \"Formular\" section of the Ombudsman Board's website.
The contact details of the Regional Ombudsman of Piedmont are as follows:
Information about how to complain to the Regional Ombudsman of Piedmont is available in the \"Come rivolgersi al Difensore Civico\" section of the Ombudsman's website.
The contact details of the Regional Ombudsman of the Basque Country are as follows:
Information about how to complain to the Regional Ombudsman of the Basque Country is available in the \"¿Cómo puedo presentar una queja?\" section of the Ombudsman's website.
The Your Europe portal offers you practical help and advice on life, work, business and travel in the EU. Please visit the Your Europe portal for further information.
","q1_2_2_7":"For information about the European Consumer Centres Network, please visit the website of ECC-Net.
","press_releases_readall":"Read more press releases","q1_2_2_6":"For information on the Commission's role in ensuring the application of EU law, please visit the Your rights in the EU section of the Commission's website.
","atyourservice_complainantsrights_title":"Rights of complainants","q1_2_2_5":"You may contact Europe Direct for general information about any European Union matter by visiting the Europe Direct website or by telephoning the following free number* from anywhere in the EU: 00800 6 7 8 9 10 11.
\r\n* Certain mobile telephone operators do not allow access to 00800 numbers or may charge for these calls. In certain cases, these calls may be chargeable from telephone boxes or hotels.
","atyourservice_complaintform_err_profile_password_error":"Unable to save your password.","q1_2_2_4":"For information about Your Europe Advice, please visit the website of Your Europe Advice.
","q1_2_2_3":"For information about the SOLVIT network, please visit the website of SOLVIT.","q1_2_2_2":"For information about the Committee on Petitions of the European Parliament, please visit the website of the European Parliament's Committee on Petitions.","mediaKeyword.Poster:_\"Strasbourg_fête_l'Europe\"":"Poster: \"Strasbourg fête l'Europe\"","mediaKeyword.7068733":"7068733","newsletter_subscribe_to_news_and_events":"Newsletter, selected news updates and events","EOCORRESPONDENCE":"Correspondence","institution.193":"Authority for European Political Parties and European Political Foundations","institution.192":"Fuel Cells and Hydrogen 2 Joint Undertaking","institution.195":"European Public Prosecutor's Office","shortcuts_contacts_visitor_address_type":"Visitor address","institution.194":"European Labour Authority","mediaKeyword._four_aircraft_maintenance_service_providers":" four aircraft maintenance service providers","subscriber_occupation_eu_institution":"EU Institution","city.nicosia":"Nicosia","search_page_filter_by_keyword":"Filter by keyword","institution.191":"European Data Protection Board","institution.190":"Clean Sky 2 Joint Undertaking","institution.197":"European Health and Digital Executive Agency","institution.196":"European Climate, Infrastructure and Environment Executive Agency","complaintform_notice_required":"Required information shown with *","institution.199":"European Union Agency for the Space Programme","institution.198":"European Innovation Council and SMEs Executive Agency","documentImage.medicines":"medicines","section_resources_publicregister":"Public register","due_date":"Due date","DIGEST":"Digest","q1_contact_be_bru":"The contact details of the Ombudsman of Brussels are as follows:Watch this video to find out!
","shortcuts_newsletter_subscriberformlabel":"Name","PUBLICPROCUREMENT":"Public procurement","dpo_question_answer_accept":"Yes, I agree.","mediaKeyword.European_Council":"European Council","activities_calendar_event_about":"About the event","mediaKeyword.Internet":"Internet","general_keywords":"Keywords","section_press_overviewcases":"Selection of cases","q1_contact_es_cm":"The contact details of the Regional Ombudsman of Castilla-La Mancha are as follows:Italy does not yet have either a national Ombudsman or a national Committee on Petitions. However, at national level, there it is an associative body for the dissemination and enhancement of the institutional role of ombudsman and for relations with European Ombudsman: the National Coordination Body of Regional and Autonomous Provinces Ombudsmen.
\r\nThe President of the National Coordination Body of Regional and Autonomous Provinces Ombudsmen currently is the Regional Ombudsman for Abruzzo and the two Vice presidents are the ombudsman for Valle d’Aosta and the ombudsman for Autonomous Province of Trento.
\r\nThe Coordination Body is hosted by the Conference of Presidents of the Regional Parliamentary Assembly in Rome.
","job.profil.9":"Trainee Web Development","template_principal_goto_top":"Go to the top of the page","recruiteo_message":"Message","header_title_how-we-work":"How we work","q1_contact_rs_aft":"Information about how to complain to the Protector of Citizens is available in the \"Complaint\" section of the Protector of Citizens’ website.","mediaKeyword.10060124":"10060124","case_advanced_decisiontype":"Type of decision","case_advanced_case_number_choices":"Case numbers choices","shortcuts_rss_other2label":"2 - Last 10 news items","institution.17":"European Fisheries Control Agency","institution.18":"Community Plant Variety Office","form_helper_languageKnowledgeLanguage":"Please make a self-assessment of your language skills. There is a self-assessment grid on the EUROPASS website to help you evaluate your skills. Go to http://europass.cedefop.europa.eu/resources/european-language-levels-cefr","institution.13":"European Committee of the Regions","shortcuts_contactform_email_language":"Language you would like to receive an answer in","institution.14":"Publications Office of the European Union","institution.15":"European Personnel Selection Office","q1_contact_de_hes":"The contact details of the Regional Committee on Petitions of Hesse are as follows:You cannot modify the entity name online. If you wish to update them, please contact our webmaster.
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You requested a new password for using the European Ombudsman''s online candidate form.
Your login e-mail address is: {0}
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If you did not request a new password, please note that the new password has only been sent to your e-mail address and has not been given on-screen or to any other e-mail address. The person who made the request does not therefore have access to your new password unless they have access to your e-mails.
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Technical support
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If you wish to pursue the matter further, you should address the relevant institution or body. If you do not receive a satisfactory response within a reasonable time, you could then consider complaining to the European Ombudsman.
Information about how to complain to the Defender of Rights is available in the \"Saisir le Défenseur des droits\" section of the Defender of Rights’ website.
\r\nThe \"Nos partenaires\" section of the Defender of Rights’ website provides a list of other bodies in France that may be able to help you.
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Please retry later or contact the webmaster if the problem persists.","mediaKeyword.3776976":"3776976","q1_2_1_oth":"In which country is the ombudsman about which you require information?","q1_contact_uk_nat":"The contact details of the Parliamentary and Health Service Ombudsman are as follows:If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.
","casestatevalue.1":"Complaint submitted","casestatevalue.2":"Acknowledgement of receipt","casestatevalue.3":"Analysis of the complaint","casestatevalue.4":"Decision on admissibility","INDIVIDUAL":"Another person","casestatevalue.5":"Inquiry ongoing","complaintsurvey.email.textNB":"Please note that this e-mail was sent from a notification only e-mail address. If you wish to contact technical support, please use the link below:","what-we-do_strategic-issues_strategic-inquiries_all_title":"All strategic inquiries","complaintform_firstname_lastname_only_once":"You cannot modify your first name and/or surname online. If you wish to update them, please contact our webmaster.
","casekeyword.key1.consumerpolicy":"Consumer policy","casekeyword.key1.socialpolicy":"Social policy","recruiteo_edit":"Edit","q1_1_2_help":"To get an overview of the wide range of activities the EU is involved in, please visit the \"Activities of the European Union\" section of the Europa portal.","home_tabs_who":"Who we are","slide_next_message":"Next slide","header_title_national-ombudsmen":"National Ombudsmen","outside-mandate-alert-message":"The complaint you are drafting appears to fall outside the European Ombudsman's mandate. The Ombudsman can only address issues concerning EU Institutions, bodies, or agencies explicitly listed above. Complaints directed against other organisations will have to be closed. If the institution you intend to complain about is not on that list, the best option for you is to consult our guide, How can the European Ombudsman help?.","q1_contact_it_tos":"The contact details of the Regional Ombudsman of Tuscany are as follows:
Information about how to complain to the Regional Ombudsman of Tuscany is available in the \"Come Contattarlo e Come Raggiungerlo\" section of the Ombudsman's website.
You can use symbols or words in your search to make your search results more precise.
european +ombudsmaneuropean ombudsman -commission\"Decision of the European Ombudsman\"europe* ombudsmanparliament | commission\"The European (Ombudsman | Parliament)\"The contact details of the Federal Ombudsman of Belgium are as follows:
Information about how to complain to the Federal Ombudsman of Belgium is available in the \"Complaints\" section of the Ombudsman's website.
You cannot modify the first name and/or surname online. If you wish to update them, please contact our webmaster.
","section_cases_decisions":"Decisions","template_calendar_upcoming":"Upcoming events","newsletter_automatic_notification_options":"Automatic notification options","search_display_previous_years":"Display previous years","mediaKeyword.button_youreurope_lv.gif":"button_youreurope_lv.gif","make_complaint_intro":"You can submit a complaint to the European Ombudsman online, by post or by fax.","recruiteo_motivationletter_note":"Please upload your motivation letter","recruiteo_financial_declaration":"Financial declaration","header_title_generalconditions":"General conditions of the contract","header_title_copyright":"Copyright","dataprotection_dpo-register_title":"Register of records of processing operations of the European Ombudsman","cases.settlement.casr":"Closed after Special Report","resources_dataprotection_privacystatement":"Privacy statements","mediaKeyword.3753482":"3753482","menu.4.4.3":"Infographics","menu.4.4.4":"Videos","general_list_previouspage":"Previous","cases_strategicinquiries_field_dateClosed":"Date closed :","mediaKeyword.Dock":"Dock","city.fr.paris":"Paris","multimedia_photos_click_category_info":"Click on one of the categories below to see more pictures.","resources_strategy_mandate_title":"Strategy for the mandate","mediaKeyword.Industrial_port":"Industrial port","region.de.brandenburg":"Brandenburg","a1_contact_it_cam":"Regional Ombudsman of Campania","a1_contact_it_cal":"Regional Ombudsman of Calabria","section_activities_network":"The Network's activities","case_digest_search_fulltext":"Text search","activities_speeches_from":"Speeches from {0}","header_title_subscription":"Subscription","mediaKeyword.EIB":"EIB","eui_functional_mailbox":"Functional mailbox","shortcuts_rss_successfully_copied":"Successfully copied RSS link to clipboard","menu.4.4.1":"Latest multimedia galleries","menu.4.4.2":"Photos","template_principal_header_textsize_increase":"Increase text size","activities_infovisits_all":"All events","atyourservice_complaintform_part6_complaintFormVersion_v2":"Have you already contacted the EU institution or body concerned in order to obtain redress?","recruiteo_reserves":"Reserve list","shortcuts_rssmenu_customisedrsstitle":"Customised RSS feeds","topics":"Topics","event_related_links":"Related links","mediaKeyword.European_Citizens'_Initiative_day":"European Citizens' Initiative day","homepage_eovideo_transcript":"Video transcript","recruiteo_casts":"EPSO CAST list","mediaKeyword.tag_1677838849106":"Annual Report 2022","header_title_strategy":"Strategy","mediaKeyword.Aircraft_safety_belt_":"Aircraft safety belt ","general_get_shortlink":"Short link","recruiteo_submitted_application":"My submitted application","shortcuts_contactform_the_technical_support":"The technical support","mediaKeyword.13475887":"13475887","mediaKeyword.__9493718_":" 9493718 ","shortcuts_rss_category4label":"4 - Cases","shortcuts_newsletter_formemailalreadyused":"E-mail already used","recruiteo_spoken":"Spoken","mediaKeyword.tag_1690966446437":"United Nations","cases_publicinterest_field_dateClosed":"Date closed :","header_title_areas-of-work/management-of-eu-funds":"Management of EU funds","region.it.friuli_venezia_giulia":"Friuli Venezia Giulia","documentImage.Calendar":"Calendar","eo.stafftitle.3":"Head of Cabinet","eo.stafftitle.2":"Head of the Administration and Personnel Unit","eo.stafftitle.5":"Adviser to the European Ombudsman","eo.stafftitle.4":"Head of Legal Unit (ad interim)","eo.stafftitle.7":"Assistant in the European Ombudsman's Cabinet","eo.stafftitle.6":"Adviser to the European Ombudsman","mediaKeyword.Financial_charts,_laptop,_calculator_and_pen":"Financial charts, laptop, calculator and pen","eo.stafftitle.9":"Administrative Support","eo.stafftitle.8":"Assistant in the European Ombudsman's Cabinet","video_transcript":"Transcript of this video","mediaKeyword.Awarding_of_an_EU_tender_":"Awarding of an EU tender ","mediaKeyword.11244838":"11244838","mediaKeyword.1391039":"1391039","q1_contact_uk_eng":"The contact details of the Local Government Ombudsmen for England are as follows:The contact details of the Regional Ombudsman of Lombardy are as follows:
Information about how to complain to the Regional Ombudsman of Lombardy is available in the \"To request assistance\" section of the Ombudsman's website.
The contact details of the Regional Ombudsman of Zurich are as follows:
Information about how to complain to the Regional Ombudsman of Zurich is available on the Ombudsman's website.
The contact details of the Regional Ombudsman of Zug are as follows:
Information about how to complain to the Regional Ombudsman of Zug is available on the Ombudsman's website.
The Ombudsman investigates complaints about maladministration in the EU institutions, agencies and bodies. Any EU citizen, resident, or an enterprise or association in the EU, can lodge a complaint with the Ombudsman. The Ombudsman's powers include the right to inspect EU documents, call officials to testify, and to open strategic inquiries on her own initiative. For more information: www.ombudsman.europa.eu
","institution.acronym.28":"EUROFOUND","press_medias_images_of_Ombudsman_at_work":"Images of Ombudsman at work","institution.acronym.27":"EFSA","general_key5":"EU Competence area","documentGroup.5":"Revision of the European Ombudsman Implementing Provisions - invitation to comment","documentGroup.4":"EMA clinical trial - correspondences","documentGroup.3":"Public Service Principles","general_key7":"Issue","eo.staff.job.113":"Advises the Ombudsman on policy developments, strategy, inquiries and external relations.","documentGroup.2":"Eurobarometer 75.1","documentGroup.9":"European Network of Ombudsmen (ENO) conference 2020","documentGroup.8":"Data Protection","documentGroup.7":"European Network of Ombudsmen (ENO) conference 2019","section_atyourservice_interactivemap":"Interactive map","institution.acronym.31":"EIGE","documentGroup.6":"Award for Good Administration 2018/2019","institution.acronym.30":"GSA","region.it.lazio":"Lazio","documentGroup.1":"Public Consultation 2011","mediaKeyword.Delayed_access_to_almost_300_documents":"Delayed access to almost 300 documents","region.at.tyrol":"Tyrol","a1_contact_de_hes":"Regional Committee on Petitions of Hesse","eo.service.name.11":"Registry","header_title_eo":"European Ombudsman","institution.acronym.33":"EMSA","casekeyword.subjectmatter.2.2":"Other","multimedia_title":"Multimedia","institution.acronym.32":"F4E","PRESSRELEASE":"Press release","institution.acronym.35":"EMCDDA","blocked_complaint_alert_message":"You can no longer submit an online complaint as we consider that previous complaints you submitted were repetitive, disruptive or served no useful purpose.","institution.acronym.34":"EMA","institution.acronym.37":"ERA","mediaKeyword.Thank_You":"Thank You","institution.acronym.36":"ENISA","mediaKeyword.Train_":"Train ","institution.acronym.39":"EUIPO","error_password_notstrong":"Your password must be between 8 and 72 characters long and must contain a number, a lowercase letter, an uppercase letter and a special character","eo.service.name.17":"Communication Unit","institution.acronym.38":"ETF","mediaKeyword.Annual_Report_2017":"Annual Report 2017","cases_strategicinquiries_field_caseDescription_content":"Case description content : ","institution.acronym.40":"CdT","institution.acronym.42":"EUISS","institution.acronym.41":"EDA","mediaKeyword.Annual_Report_2011":"Annual Report 2011","mediaKeyword.Annual_Report_2010":"Annual Report 2010","mediaKeyword.Annual_Report_2015":"Annual Report 2015","case_advanced_but_do_not_show_documents_that_contain":"But don't show documents that contain","mediaKeyword.Annual_Report_2016":"Annual Report 2016","mediaKeyword.Annual_Report_2013":"Annual Report 2013","mediaKeyword.Annual_Report_2014":"Annual Report 2014","resources_publicregisterdetail_subjectlabel":"Subject:","cases_followups_title":"Follow-up given by institutions to critical remarks and further remarks","cases_info_institutions":"Institution(s) concerned","eo.service.name.23":"Complaints and Inquiries Unit 3","eo.service.name.22":"Directorate","eo.service.name.21":"Complaints and Inquiries Unit 2","resources_publicregister_contentsearchlabel":"Content","general_mobilephone":"Cellphone","eo.service.name.20":"Complaints and Inquiries Unit 1","atyourservice_complaintform_err_part5_proposedSolution":"To continue, please reply to the question.","recruiteo_min_grade":"Minimum grade","eo.service.name.26":"Media and External Relations Unit","q1_contact_be_fla":"The contact details of the Regional Ombudsman of Flanders are as follows:The contact details of the Regional Ombudsman of Aosta Valley are as follows:
Information about how to complain to the Regional Ombudsman of Aosta Valley is available in the \"Il Difensore Civico\" section of the Ombudsman's website.
Dear user,
You requested a new password for using the European Ombudsman''s online complaint form.
Your login e-mail address is: {0}
Your new password is: {1}
If you did not request a new password, please note that the new password has only been sent to your e-mail address and has not been given on-screen or to any other e-mail address. The person who made the request does not therefore have access to your new password unless they have access to your e-mails.
All the best,
Technical support
","eo.stafftitle.228":"Archivist","general_apply_filters":"Apply Filters","eo.stafftitle.229":"Software developer","eo.stafftitle.222":"Legal Expert","document_filtering_criteria":"Document filtering criteria","institution.echa":"European Chemicals Agency","mediaKeyword.Tax_Free_shopping":"Tax Free shopping","eo.stafftitle.223":"Legal Expert","PARLIAMENT_REPORT":"Parliament Report","office_publicprocurements_field_reference_number":"Reference number","eo.stafftitle.224":"Inquiries Coordinator","eo.stafftitle.225":"Inquiries Coordinator","guide.nota.advice":"N.B. The advice given in this interactive guide is for guidance only. If you are still unsure about where to turn with your complaint, or if, despite the advice given you believe that the matter about which you wish to complain could be dealt with at the European level, please feel free to contact the European Ombudsman.","mediaKeyword.Dénonciateur":"Dénonciateur","recruiteo_mail_application_receive_title":"Application notification","homepage_view_all_topics":"View all areas","complaintsurvey.email.ref":"Ref.: ","eo.stafftitle.230":"Expert, in charge of annual management cycle","mediaKeyword.Access_to_documents":"Access to documents","eo.stafftitle.231":"Learning and Development Coordinator","mediaKeyword.12997239":"12997239","institution.EUC":"European Council","eo.stafftitle.232":"Legal and Policy Officer","my_account_complaintlogin":"Your complaint login","eo.stafftitle.237":"Communications Adviser","eo.stafftitle.238":"Artificial Intelligence Officer","atyourservice_complaintform_help_popup_home":"\"Home\" button to return to the \"Your complaints\" page.","city.dk.copenhagen":"Copenhagen","eo.stafftitle.233":"Policy Officer","resources_publicregisterdetaildocquery_notification_nb":"NB - Please note that this e-mail was sent from a notification only e-mail address. If you wish to contact technical support, please use the link below:Contact technical support","eo.stafftitle.234":"Web Developer Trainee","resources_publicregister_descriptionlabel":"Description:","eo.stafftitle.235":"Deputy Head of Communication","eo.stafftitle.236":"Principal Adviser on international cooperation and fundamental rights","language_zu":"Zulu","shortcuts_contactform_firstname":"Your first name","eventImage.The_European_Ombudsman_gives_a_press_conference":"The European Ombudsman gives a press conference","section_atyourservice_other":"Other means of redress","city.be.mechelen":"Mechelen","esummary_introduction":"This is a complaint submitted to the European Ombudsman via its online complaint form.","office_publicprocurements_field_subject":"Subject of the tender procedure","q1_contact_es_cat":"
The contact details of the Regional Ombudsman of Catalonia are as follows:
Information about how to complain to the Regional Ombudsman of Catalonia is available in the \"I want to file a complaint\" section of the Ombudsman's website.
Files are used in the public register to group together documents on a given subject.
\r\nSome documents within the file may be exported to the public register and displayed as documents available within the file.
\r\nDepending on their content, these documents may have been partially redacted to remove confidential information.
\r\nSome files may contain references to documents within the file, but not give direct access to the document itself, for reasons of data protection.
\r\nIf you wish to access the entire contents of a file, the non-redacted version of a document directly accessible within the file, or a document that is not directly accessible within the public register, you may submit a request for access to documents.
","activities_registration_form_nationality":"Nationality","complaintform_transfer_another_institution_no":"No, I disagree","q1_contact_it_bol":"The contact details of the Regional Ombudsman of the Autonomous Province of Bolzano are as follows:The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, and also proactively looks into broader systemic issues.
","language_uz":"Uzbek","mediaKeyword.residence_house":"residence house","error_complaint_nonexistent":"The complaint you are trying to load does not exist.","mediaKeyword.Copyright_symbol":"Copyright symbol","q1_contact_gr_aft":"The \"Χρήσιμες Συνδέσεις\" section of the Ombudsman's website provides a list of other bodies in Greece that may be able to help you.","mediaKeyword.Building":"Building","language_ur":"Urdu","complainantform_error":"Error while updating complainant","language_vi":"Vietnamese","documentGroup.11":"Impact of the European Ombudsman","documentGroup.10":"European Network of Ombudsmen (ENO) conference 2022","mediaKeyword.9126836":"9126836","q1_contact_si_aft":"The \"Useful links\" section of the Slovene Ombudsman's website provides a list of other bodies in Slovenia that may be of help to you.","activities_event_registration":"Registration","language_ve":"Venda","q1_contact_it_er":"The contact details of the Regional Ombudsman of Emilia-Romagna are as follows:The contact details of the Regional Ombudsman of Sardinia are as follows:
Information about how to complain to the Regional Ombudsman of Sardinia is available in the Ombudsman's website.
The contact details of the Regional Ombudsman of Vaud are as follows:
Information about how to complain to the Regional Ombudsman of Vaud is available on the Ombudsman's website.
The contact details of the Ombudsman of the German-speaking Community are as follows:
Information about how to complain to the Ombudsman of the German-speaking Community is available in the \"Anträge\" section of the Ombudsman's website.
The contact details of the Regional Ombudsman of Basel-Country are as follows:
Information about how to complain to the Regional Ombudsman of Basel-Country is available on the Ombudsman's website.
The contact details of the Regional Ombudsman of Basel-City are as follows:
Information about how to complain to the Regional Ombudsman of Basel-City is available on the Ombudsman's website.
Médiateur européen
1 avenue du Président Robert Schuman
CS 30403
F-67001 Strasbourg Cedex
Thank you very much for registering for the {0} on {1}.
Please note that this is an invitation-only event. We are looking forward to seeing you there.
Best wishes,
The European Ombudsman events team
","resources_publicregisteremaildocquery_organisationlabel":"On behalf of (if applicable):","footer_accessibility":"Accessibility","general_pdf_document":"PDF document","case_advanced_institutions_concerned":"Institutions concerned","mediaCategory.other":"Other","mediaKeyword.32236917":"32236917","resources_publicregister_resultsumdatelabel":"Date:","atyourservice_complaintform_home_login":"E-mail address:","city.nz.wellington":"Wellington","region.it.friuliveneziagiulia":"Friuli-Venezia Giulia","city.amiens":"Amiens","resources_publicregisterdetaildocquery_customdescrlabel":"Requested document(s) description *","mediaKeyword.President_of_the_European_Parliament":"President of the European Parliament","documentImage.teddy_bear_and_money":"teddy bear and money","mediaKeyword.Emily_O’Reilly":"Emily O’Reilly","general_colon":": ","eui_job_description":"Job description","PRELIMINARY_FINDING":"Preliminary Finding","region.ch.vd":"Vaud","resources_publicregisterdetaildocquery_submitquerybutton":"Send","mediaKeyword.Interactive_Guide":"Interactive Guide","mediaKeyword.12961384":"12961384","mediaKeyword.Emily_O'Reilly":"Emily O'Reilly","resources_publicregisterdetail_limiteddisclosurelinklabel":"Request full access","q1_contact_ie_aft":"The \"If we can't help\" section of the Ombudsman's website provides a list of other complaint handling bodies which may be able to assist you.","mediaKeyword.questions":"questions","mediaKeyword.tag_1674472095133":"Gas","recruiteo_writting":"Writing","recruiteo_scholarshipped":"I wish to apply for the Ombudsman scholarship","section_resources_strategy":"Strategy","atyourservice_traineeships_title":"Traineeships","atyourservice_complaintform_register_title":"Registration","resources_publicregisterdetaildocquery_countrylabel":"Country","resources_publicregisterdetaildocquery_phonelabel":"Tel.","atyourservice_complaintform_part6_yes_text_between_select_and_checkbox":"You will have to submit relevant supporting documents. Please select below what type of complaint you are making and you will get guidance as to what documents to submit. The list of relevant documents in the guidance is indicative and all listed documents may not be relevant to your case.","mediaKeyword.map":"map","mediaKeyword.register_drawers":"register drawers","mediaKeyword.European_Chemicals_Agency_logo":"European Chemicals Agency logo","shortcuts_notice":"Notice to users","mediaKeyword.scientist_in_laboratory":"scientist in laboratory","atyourservice_complaintform_onbehalf_postcode":"Postcode:","mediaKeyword.Eurobarometer":"Eurobarometer","q1_contact_pl":"The Polish Ombudsman (Commissioner for Civil Rights Protection) guards human and civic freedoms and rights specified in the Constitution and other legal acts. He assists the citizens in the protection of their freedoms or rights infringed by organs of public administration.The Protector of Citizens of the Republic of Serbia is an independent and autonomous government body, responsible for the protection and promotion of rights and liberties. The Protector of Citizens focuses particularly on the protection of national minority rights, children’s rights, rights of disabled persons, rights of people deprived of liberty and gender rights.
The contact details of the Protector of Citizens of the Republic of Serbia are as follows:
The contact details of the Regional Committee on Petitions of Bavaria are as follows:
Information about how to lodge a petition with the Regional Committee on Petitions of Bavaria is available in the \"Petitionsrecht\" section of the Regional Parliament's website.
Alternatively, you may wish to:
\nPublic sector ombudsmen in Belgium exist at the federal and regional levels.
The Federal Ombudsman of Belgium deals with complaints against the Belgian federal authorities.
The Regional Ombudsman of Flanders is competent for complaints against the Flemish authorities.
The Regional Ombudsman of Wallonia and of the Wallonia-Brussels Federation is competent for complaints against the authorities of Wallonia and of the Wallonia-Brussels Federation.
The Ombudsman of the German-speaking Community is competent for complaints against the authorities of the German-speaking Community of Belgium.
For further information, please select the appropriate ombudsman from the following list:
Switzerland is a confederation made up of 26 cantons. Each canton has its own constitution, government, parliament, courts, and laws, which must be compatible with those of the Confederation. Switzerland does not have an ombudsman institution at federal level although five of its cantons have a regional ombudsman.
\r\nA Swiss regional ombudsman's control extends to the authorities and offices of the canton and districts, and to dependent and independent cantonal institutions. The focus of the ombudsman's tasks lies with social problems, traffic, tax, and public service employment issues. The ombudsman investigates complaints and problems that arise between citizens and public authorities. Citizens may also seek the advice of an ombudsman when they do not understand administrative requirements and procedures, or request further information. Ombudsmen also deal with problems that arise between citizens and entities governed by private law with a public service mission, and/or when the latter are financed mainly through public funding. The protection of human rights is also regarded as an important task of the ombudsman.
For further information, please select the appropriate ombudsman from the following list:
Public sector ombudsmen in Germany exist in four of the sixteen regions. There is a Committee on Petitions at the federal level, as well as Committees on Petitions in each of the sixteen regions.
The Federal Committee on Petitions deals with petitions about the activities of the German federal authorities, including their legislative activities.
The Regional Committees on Petitions deal with petitions about the activities of the relevant regional authorities, including their legislative activities.
The Ombudsmen in Rhineland-Palatinate, Thuringia, Mecklenburg-Vorpommern and Schleswig-Holstein investigate complaints against the public administration in the respective regions.
For further information, please select the appropriate ombudsman or committee on petitions from the following list:
","casekeyword.key1.staffotherquestions":"Staff -Other questions","mediaKeyword.European_Data_Protection_Supervisor":"European Data Protection Supervisor","timeline_title":"Complaint Timeline","contactform_email_traineeships":"Traineeships","press_release_joint":"Joint press release","recruiteo_applied_job":"Applied job","city.it.siena":"Siena","resources_register_title":"Register of Documents","mediaKeyword.Alessandra_Mirabile":"Alessandra Mirabile","mediaKeyword.70776618_":"70776618 ","shortcuts_contactform_email_sender_information":"Sender","q1_contact_cz":"The Czech Public Defender of Rights investigates complaints against administrative authorities at the state level, and, under certain circumstances, administrative authorities at the local level.Spain is organised territorially into municipalities, provinces, and autonomous communities. In line with this territorial organisation, in addition to the National Ombudsman of Spain, there are a number of regional and local ombudsmen. The links in the list below give information about the National Ombudsman of Spain and the Regional Ombudsmen, where they exist. Not all autonomous communities have yet established a Regional Ombudsman.
The aim of the National Ombudsman of Spain is to protect and defend citizens' basic rights and freedoms. In addition, he ensures that the public administration acts in accordance with the relevant provisions of the Constitution, i.e., it serves general interests objectively and acts in accordance with the principles of efficiency, hierarchy, decentralisation, co-ordination, and complete submission to the law, expressly forbidding any arbitrariness. For those autonomous communities that have not yet created a Regional Ombudsman, the National Ombudsman of Spain can deal with the relevant complaint.
The Regional Ombudsmen of Spain can carry out inquiries into complaints against the regional and local authorities within their geographical area.
For further information, please select the appropriate ombudsman from the following list:
The institutions, bodies, offices and agencies of the EU include the:
\r\nPlease note that this list is not exhaustive. An overview of the EU institutions, bodies, offices and agencies is available on the Europa website: https://european-union.europa.eu/institutions-law-budget/institutions-and-bodies/types-institutions-and-bodies
","casekeyword.cfr.article.17":"Article 17 - Right to property","q1_contact_fi":"The Finnish Parliamentary Ombudsman deals with complaints against public authorities, public officials and other parties performing public functions to ensure good administration and the observance of constitutional and human rights.Italy does not yet have either a national Ombudsman or a national Committee on Petitions. However, at national level, there it is an associative body for the dissemination and enhancement of the institutional role of ombudsman and for relations with European Ombudsman: the National Coordination Body of Regional and Autonomous Provinces Ombudsmen.
\nThe Regional Ombudsmen of Italy aim to protect citizens against maladministration caused by the public administration in Italy, to ensure respect for the principles of impartiality, efficiency, transparency and equality, and to promote respect for fundamental rights.
For further information, please select the appropriate ombudsman from the following list:
The Ombudsman of Latvia is responsible for protecting human rights and promoting the observance of the principles of good administration. The Ombudsman investigates complaints and conducts inquiries in these two fields.
The contact details of the Ombudsman of Latvia are as follows:
Information about how to complain to the Ombudsman is available in the \"Submitting a complaint to the Ombudsman\" section of the Ombudsman's website.
The Seimas Ombudsmen's Office of the Republic of Lithuania investigates complaints against the public administration at both state and local levels.
The contact details of the Seimas Ombudsmen's Office of the Republic of Lithuania are as follows:
Further information, including information about how to complain to the Seimas Ombudsmen, is available on the Ombudsmen's website.
The Human Rights and Freedoms Ombudsman of the Republic of Montenegro deals with complaints against the state authorities, local self-government authorities, public services, and other holders of public powers in Montenegro.
The contact details of the Human Rights and Freedoms Ombudsman of the Republic of Montenegro are as follows:
Information about how to complain to the Ombudsman is available in the \"Complaint Form\" section of the Ombudsman's website.