A minha ambição é ajudar as instituições da UE a tornarem-se mais eficazes, transparentes e responsáveis, através do aumento estratégico da visibilidade e do impacto do trabalho do Provedor de Justiça Europeu. 

Emily O'Reilly, 30 de junho de 2014
60th Rome Treaty anniversaryA vossa Europa - O portal de acesso a serviços públicos europeus e nacionais em linha

Ombudsman launches public consultation on Council transparency

The European Ombudsman, Emily O'Reilly, has invited feedback on how the Council of the EU can make its law-making work more transparent

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O’Reilly, hosts an event on Wednesday 18 October on how agencies can implement the highest ethical and transparency standards so as to protect themselves from  reputational damage

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Apresentar uma queixaPedido de informação

O que fazemos

O Provedor de Justiça Europeu investiga queixas sobre má administração nas instituições e nos organismos da União Europeia.

Se é cidadão de um Estado-Membro, ou reside num Estado-Membro da União, pode apresentar uma queixa ao Provedor de Justiça Europeu. As empresas, associações ou outros organismos que tenham sede estatutária na União podem igualmente apresentar queixas ao Provedor de Justiça.

Leia mais...

Quem somos

Emily O'Reilly assumiu o cargo de Provedora de Justiça Europeia em 1 de outubro de 2013.

Ela é a ex-Provedora de Justiça e Comissária para a Informação da irlanda (2003-2013), premiada editora política, personalidade da rádio e da televisão e escritora. 

Leia mais...

A instituição possui uma equipa altamente qualificada e multilingue.

Isto significa que podemos tratar a sua queixa no seu idioma, um dos 24 idiomas oficiais da UE em que trabalhamos. Estamos igualmente empenhados em prestar os nossos serviços de um modo totalmente acessível a pessoas com deficiência.

Leia mais...

How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Novidades

  • 17 de Outubro de 2017
    • Decisão -
      Decision in case 1475/2016/JAS on the European Medicines Agency’s handling of the referral procedure relating to human papillomavirus (HPV) vaccines
  • 13 de Outubro de 2017
    • Correspondência -
      Reply from the European Commission to the European Ombudsman's letter opening strategic inquiry OI/6/2017/EA on the accessibility of websites and online tools that it manages
  • 12 de Outubro de 2017
    • Caso aberto -
      The European Commission’s handling of requests for access to documents on how it deals with and tries to prevent the unauthorised disclosure of its documents
    • Caso aberto -
      The European Commission’s handling of a request for access to documents on lobbying on the Preparatory Action on Defence Research and the European Defence Research Programme
  • 11 de Outubro de 2017
    • Caso aberto -
      The European Commission’s delayed handling of a request for public access to documents
  • 6 de Outubro de 2017
    • Decisão -
      Decision in case 1086/2017/PMC on the European Commission’s legal interpretation of the one-year period for collecting signatures of support in a European Citizens’ Initiative
    • Caso aberto -
      The European Commission’s refusal to grant access to its catalogue of nanomaterials used in cosmetics and related notifications
  • 5 de Outubro de 2017
    • Correspondência -
      Request for an inspection in strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
    • Correspondência -
      Provedor de Justiça Europeu - Consulta pública -Transparência do trabalho legislativo nas instâncias preparatórias do Conselho
    • Comunicado de imprensa -
      Ombudsman launches public consultation on Council transparency