Award for Good Administration honours efforts to bring EU citizens home during COVID-19 pandemic
Press release no. 5/2021 - Date Thursday | 24 June 2021
The European Ombudsman Award for Good Administration 2021 honours the EU’s extraordinary efforts last year to help repatriate over a half million EU citizens stranded around the world due to the pandemic.
The winners were announced by Ombudsman Emily O’Reilly during a digital ceremony in Brussels on Thursday, with President von der Leyen as keynote speaker.
“COVID-19 represented an unprecedented challenge - internally and externally - to the EU administration. Many of the submitted projects showed the great lengths EU staff went to in order to help citizens during the pandemic,” said Ms O’Reilly
“In times of global crisis our first reaction is often that we want to return home. Staff in the Commission and in the EEAS worked around the clock, with the Member States, to make this happen for over a half million stranded EU citizens. Their actions demonstrated to all they helped what it means to be a citizen in the European Union.”
The Award recognises actions by the EU public administration that have a visible and direct positive impact on the lives of citizens. Prizes in four categories – including excellence in communications, and excellence in innovation/transformation - were also awarded.
The Ombudsman introduced the award in 2017 to recognise excellence in EU public service and to encourage the sharing of good ideas and practice. This is the third edition of the award.
The nominations were assessed by an independent advisory board and the winners were chosen by the Ombudsman.
List of the category winners
Winner in citizen-focused services delivery category
SURE thing! EU emergency money to keep people employed - DG ECFIN, DG EMPL, DG BUDG, European Commission
Winner in communications category
Fighting African Swine Fever: forging a united front in South-East Europe - European Food Safety Authority (EFSA)
Winner in innovation/transformation category
Digital justice during the pandemic - European Court of Justice (CJEU)
Winner in crisis management category
Ensuring business continuity during the pandemic - General Secretariat of the Council
Fundraising to support the COVID-19 response - EU staff COVID-19 Solidarity Response fund
Most popular with the public
Access2Markets - Helping small businesses trade their way to recovery - DG TRADE, European Commission
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