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The complainant was concerned that most of the information on the European Medicines Agency’s (EMA) website is available in the English language only.

In the context of the inquiry, the Ombudsman reminded EMA of her recommendations on the use of official EU languages for the EU administration when communicating with the public.

EMA informed the Ombudsman that it is working on a language policy and a multilingual interface for its website.

The Ombudsman welcomed EMA’s plans to address the matter and closed the inquiry suggesting it follows up on its commitment in good time. The Ombudsman also suggested that, in the meantime, EMA seeks to make core information in all official EU languages more prominent on its website.

The case concerned how the European Personnel Selection Office (EPSO) assessed the complainant’s professional experience in a selection procedure for recruiting EU staff in the field of international cooperation.

The Ombudsman found nothing to suggest a manifest error in how the selection board assessed the complainant’s qualifications and, therefore, closed the inquiry with a finding of no maladministration.

The case concerned how EPSO assessed the complainant’s professional experience in a selection procedure for recruiting EU staff in the field of audit.

The Ombudsman found that the selection board had examined the replies provided in the complainant’s application and assessed it against the selection criteria. The Ombudsman did not identify a manifest error in how the selection board assessed the complainant’s application, and therefore closed the inquiry with a finding of no maladministration.

Sprawa dotyczyła praktyki stosowanej przez Europejski Bank Inwestycyjny (EBI), polegającej na proszeniu kandydatów o podanie pewnych danych osobowych, w szczególności dotyczących ich sytuacji rodzinnej, przed podjęciem przez EBI decyzji o ich ewentualnym zatrudnieniu.

Europejska Rzecznik Praw Obywatelskich uznała, że EBI wprowadził tę praktykę w celu zapewnienia jak największej efektywności swoich procedur. Rzecznik wyraziła jednak obawę, że gromadzenie danych osobowych jest nieproporcjonalne i może negatywnie wpłynąć na zaufanie do procedur rekrutacyjnych EBI. Nie wszyscy kandydaci mogą być pewni, że dane osobowe w żadnym wypadku nie będą miały wpływu na ich szanse na otrzymanie stanowiska.

EBI odpowiedział, że zmienił swoje praktyki w celu uwzględnienia zastrzeżeń zgłoszonych przez Europejską Rzecznik Praw Obywatelskich.

Europejska Rzecznik Praw Obywatelskich z zadowoleniem przyjęła konstruktywną decyzję EIB i zamknęła dochodzenie.

The case was about how the European Parliament dealt with two traineeship applications from a person who requested special arrangements for his applications due to dyslexia.

After first having rejected the complainant’s application, Parliament decided to interview him and offered him a traineeship. As the complainant had a long absence from his traineeship for medical reasons, Parliament offered him the possibility to apply again. However, Parliament rejected the complainant’s new application.

The complainant took issue with how Parliament handled his traineeship applications and with how it informed him that he could reapply for a traineeship.

The Ombudsman finds that Parliament should have been clearer in its communication with the complainant regarding the possibility to apply for a second traineeship. However, she finds no maladministration in how Parliament dealt with the complainant’s traineeship applications. Similarly, the fact that Parliament deals with requests for special arrangements made by traineeship candidates on a case-by-case basis is a reasonable approach.

The Ombudsman makes a suggestion for improvement to Parliament regarding how it informs traineeship candidates of the possibility to request special assistance in the context of the application and selection procedure and of how they should make such a request.