You have a complaint against an EU institution or body?

Advice, complaints and inquiries in 2019

 

Advice, complaints and inquiries in 2019

19 619

People helped

16 045

Advice given through the Interactive Guide on the Ombudsman's website

2 201

New complaints handled

1 373

Requests for information replied to by the Ombudsman's services

458

Inquiries opened

456

Inquiries opened on the basis of complaints

2

Own-initiative inquiries opened

560

Inquiries closed 

552

Complaint-based inquiries closed

8

Own-initiative inquiries closed