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Length of inquiry of cases closed by the European Ombudsman

in 2013 (13 months on average) |
in 2020 (less than 5 months on average) |
|
101 (22%) | 223 (57%) | Cases closed within 3 months |
171 (37%) | 136 (35%) | Cases closed within 3 to 12 months |
65 (14%) | 26 (7%) | Cases closed within 12 to 18 months |
124 (27%) | 5 (1%) | Cases closed after more than 18 months[1] |
[1] Some complex cases require several rounds of consultations with the complainant and the institution concerned.
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