The case concerned the time taken by the European Data Protection Supervisor (EDPS) to decide on a complaint that was made in 2022 concerning the processing of the complainant’s personal data.

In the course of the Ombudsman’s inquiry, the EDPS finalised its preliminary assessment of the issues raised. Nevertheless, the Ombudsman found that, while the EDPS provided some explanations for the delay, the overall period of handling the complaint constituted maladministration.

The Ombudsman welcomes that the EDPS has taken measures aimed at addressing its backlog to avoid similar situations in the future.