Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.


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60th Rome Treaty anniversaryJūsų Europoje - Europos ir nacionalinių viešųjų paslaugų internete portalas

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership

The European Ombudsman, Emily O'Reilly, has recommended that ECB President Mario Draghi suspend his membership of the Group of 30 (G30) for the remainder of his term in office

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

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Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Trečiadienis, 2018, Kovo 21
    • Korespondencija -
      European Ombudsman's response to the questionnaire concerning public consultation on the transparency and sustainability of the EU risk assessment model in the food chain (DG Sante, directorate D, unit D1) - Contribution from the European Ombudsman
    • Korespondencija -
      Letter of the European Ombudsman to the President of the European Commission on ensuring the EU risk assessment model in the food chain is independent, transparent, and allows for meaningful stakeholder engagement
  • Penktadienis, 2018, Kovo 16
    • Sprendimas -
      Decision in case 124/2018/NF on the European Commission’s refusal to give public access to documents concerning the EU funded ‘TETRA’ project on autologous stem cell seeded tissue engineered trachea
    • Rekomendacija -
      Recommendation of the European Ombudsman in case 1336/2017/JAS on the European Commission’s refusal to grant access to its catalogue of nanomaterials used in cosmetics, as well as to related notifications from cosmetics manufacturers
  • Ketvirtadienis, 2018, Kovo 15
    • Pranešimas spaudai -
      Ombudsman asks Commission to reassess Barroso appointment
    • Rekomendacija -
      Recommendations of the European Ombudsman in the joint inquiry into complaints 194/2017/EA, 334/2017/EA, and 543/2017/EA on the European Commission’s handling of post-mandate employment of former Commissioners, a former Commission President and the role of its ‘Ethics Committee’
    • Sprendimas -
      Decision in case 1956/2017/THH on the European Parliament’s failure to grant the complainant access to the names of members of parliaments affiliated to two European political parties
  • Penktadienis, 2018, Kovo 9
    • Sprendimas -
      Decision in case 1976/2017/THH on the Court of Justice of the European Union’s refusal of a request for public access to an administrative document
  • Antradienis, 2018, Kovo 6
    • Sprendimas -
      Decision of the European Ombudsman in case 425/2017/ANA on the European Commission’s alleged failure to enforce EU law on online gambling services in certain Member States
  • Pirmadienis, 2018, Vasario 26
    • Korespondencija -
      Letter from the Ombudsman to President Juncker concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency