Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.
Mūsų veikla
Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.
Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.
Skaityti toliau...Apie mus
Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.
Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.
Skaityti toliau...Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.
Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.
Skaityti toliau...How it works
Who can turn to the European Ombudsman?
Citizens, NGOs, associations, businesses, universities, journalists...
- With complaints concerning an EU institution, office or agency
- Who have already tried to solve the problem with the EU body concerned
- When the issue is not over two years old
- Where there is no other legal action underway
The Ombudsman can help with
- Unfair treatment by EU bodies
- Problems with EU tenders/contracts
- Late payments from EU funds
- Refused access to documents
- Delays in dealings with EU bodies
- Undisclosed or improper lobbying
What can the Ombudsman do?
- Follow-up your complaint with the EU body
- Help find a fair solution to your problem
- Issue recommendations to EU bodies
- Inspect EU documents
How to contact the Ombudsman?
- You can contact the Ombudsman in the 24 official EU languages
- Fill out the easy online complaint form

Kas naujo?
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Trečiadienis, 2018, Balandžio 18
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Pranešimas spaudai -Ombudsman expresses disappointment at ECB response on President Draghi’s ‘Group of 30’ membership
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Korespondencija -Reply from the European Central Bank concerning the recommendations of the European Ombudsman on the involvement of the ECB's President and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
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Antradienis, 2018, Balandžio 17
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Korespondencija -Reply from President Juncker to the Ombudsman's letter concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency
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Pradėta byla -The European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
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Rekomendacija -Recommendation of the European Ombudsman in case 366/2017/AMF on the handling of alleged lack of equal opportunities for staff at the European Investment Bank and the functioning of its whistleblowing procedure
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Pirmadienis, 2018, Balandžio 16
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Sprendimas -Decision in case 108/2018/FOR on the European Commission’s refusal to grant public access to documents related to an infringement procedure against Spain
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Antradienis, 2018, Balandžio 10
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Pirmadienis, 2018, Balandžio 9
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Pradėta byla -Failure by the European Commission to disclose information relating to the existence of EU Pilot procedures and to proactively publish Member Statesʹ reports on the implementation of Council Regulation N° 1224/2009 establishing a Community control system for ensuring compliance with the rules of the common fisheries policy1 (the “Control Regulation”)
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Penktadienis, 2018, Balandžio 6
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Pradėta byla -The European Medicines Agency’s handling of multiple requests for public access to documents made by a single applicant and its extension of deadlines based on its high workload
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Ketvirtadienis, 2018, Balandžio 5
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Sprendimas -Decision in case 59/2018/TN on the European Commission’s reply to correspondence concerning EU citizenship for UK nationals post-Brexit
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