Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.

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60th Rome Treaty anniversaryJūsų Europoje - Europos ir nacionalinių viešųjų paslaugų internete portalas

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O'Reilly has hosted an event on Wednesday 18 October on how agencies can uphold the highest ethical and transparency standards so as to protect themselves from reputational damage.

Ombudsman launches public consultation on Council transparency

The European Ombudsman, Emily O'Reilly, has invited feedback on how the Council of the EU can make its law-making work more transparent

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

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Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Antradienis, 2017, Lapkričio 21
    • Sprendimas -
      Decision in case 1616/2016/MDC on the alleged failure by Frontex to make public Serious Incident Reports concerning Frontex or joint operations in Bulgaria
  • Pirmadienis, 2017, Lapkričio 20
  • Ketvirtadienis, 2017, Lapkričio 16
    • Sprendimas -
      Decision of the European Ombudsman in her strategic inquiry OI/6/2014/NF concerning the composition and transparency of European Commission expert groups
  • Trečiadienis, 2017, Lapkričio 15
    • Kalbos -
      Address to European Parliament on Annual Report 2016
    • Korespondencija -
      European Ombudsman targeted consultation - The Joint Sickness Insurance Scheme (JSIS) and the UN Convention on the Rights of Persons with Disabilities (UNCRPD) (OI/4/2016/EA)
  • Pirmadienis, 2017, Lapkričio 6
    • Sprendimas -
      Decision in case 1767/2017/KM on how Frontex handled a request for access to documents relating to the Triton Joint Operation on border control
    • Sprendimas -
      Decision in case 1723/2017/TE on the Court of Justice of the EU’s alleged failure to reply appropriately to a request for access to documents
  • Pirmadienis, 2017, Spalio 30
    • Korespondencija -
      Reply from the European Commission to the Ombudsman's inquiry into complaint 811/2017/EA on whether the ‘Group of Personalities' should be considered to be an expert group
  • Penktadienis, 2017, Spalio 20
    • Vizitai -
      Event summary - EU agencies - How to manage the risk of reputational damage