Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.

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Annual Report 2017

The Ombudsman launches her Annual Report for 2017. The year saw a rise in the number of complaints, while concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases

Ombudsman sends Special Report to Parliament on lack of Council accountability

The Ombudsman calls on Parliament's support after the Council's failure to respond to her Recommendations aiming to improve the accountability of its legislative work

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Pateikti skundąPrašymas suteikti informaciją

Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Ketvirtadienis, 2018, Birželio 21
    • Baigtos bylos santrauka -
      Query concerning Frontex’s obligation to make information about the complaints mechanism readily available
  • Pirmadienis, 2018, Birželio 18
    • Korespondencija -
      Reply from the European Commission to the European Ombudsman concerning the Commission's appointment of a new Secretary-General (Joint inquiry into complaints 488/2018/KR and 514/2018/KR)
  • Ketvirtadienis, 2018, Birželio 14
    • Sprendimas -
      Decision in case 618/2017/CEC on the failure of the European Securities and Markets Authority (ESMA) to open an investigation into the Cypriot supervisory authority’s handling of an alleged fraud by an online trading firm
    • Sprendimas -
      Decision in case 1311/2016/TM on how the European Aviation Safety Agency dealt with a safety report
  • Penktadienis, 2018, Birželio 8
    • Sprendimas -
      Decision in case 663/2017/TE on how the European Anti-Fraud Office (OLAF) dealt with a request for access to documents from its investigation concerning the then European Parliament President
    • Sprendimas -
      Decision in cases 611/2017/TE and 895/2017/TE on how the European Parliament dealt with requests for access to documents
  • Ketvirtadienis, 2018, Birželio 7
    • Sprendimas -
      Decision in case 1419/2016/JN concerning statements made by a European Commissioner in relation to an on-going OLAF investigation
  • Trečiadienis, 2018, Birželio 6
    • Sprendimas -
      Decision in case 454/2018/THH on the decision of the European Aviation Safety Agency to grant partial access to a report on the fire safety of an aircraft engine
  • Antradienis, 2018, Birželio 5
    • Pradėta byla -
      The European Commission’s policy of extending the approval period for "hazardous" pesticides active substances
  • Penktadienis, 2018, Birželio 1
    • Sprendimas -
      Decision in case 565/2018/TE on the European Commission’s failure to respond to two requests for access to documents concerning the resignation of the former Director-General of the European Anti-Fraud Office