Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.

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60th Rome Treaty anniversaryJūsų Europoje - Europos ir nacionalinių viešųjų paslaugų internete portalas

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership

The European Ombudsman, Emily O'Reilly, has recommended that ECB President Mario Draghi suspend his membership of the Group of 30 (G30) for the remainder of his term in office

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

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Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Antradienis, 2018, Vasario 20
    • Pranešimas spaudai -
      Ombudsman launches ‘fast-track’ complaint procedure for access to documents
    • Pradėta byla -
      The European Commission´s Communication and Staff Working Document on Air Traffic Management allegedly not respecting the fundamental right to strike
  • Antradienis, 2018, Vasario 13
    • Pranešimas spaudai -
      Ombudsman says Member States must open up their opaque negotiations on EU laws
    • Rekomendacija -
      Recommendation of the European Ombudsman in case OI/2/2017/TE on the Transparency of the Council legislative process
    • Sprendimas -
      The Commission’s failure to provide a timely reply to a request for public access to documents concerning the project "ENLETS disseminates best practice"
  • Pirmadienis, 2018, Vasario 12
    • Sprendimas -
      Decision in case 1602/2016/JAS on the European Medicines Agency’s handling of an access to documents request related to clinical study reports
  • Trečiadienis, 2018, Vasario 7
    • Rekomendacija -
      Recommendation of the European Ombudsman in case 1419/2016/JN on the European Commission’s failure to reply to a Czech citizen concerning statements made by the Commissioner for Justice, Consumers and Gender Equality in relation to the Stork’s Nest Case (“Kauza Čapí hnízdo“) on Czech radio
  • Ketvirtadienis, 2018, Sausio 18
    • Sprendimas -
      Decision in case 2216/2017/AMF on the European Commission’s refusal to grant public access to documents and information related to meetings with Members of the Commission
  • Trečiadienis, 2018, Sausio 17
    • Pranešimas spaudai -
      Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership
    • Pradėta byla -
      Europos Komisijos neatlikta Kosmetikos reglamento peržiūra, atsižvelgiant į endokrininę sistemą ardančių savybių turinčias medžiagas