Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.

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60th Rome Treaty anniversaryJūsų Europoje - Europos ir nacionalinių viešųjų paslaugų internete portalas

Ombudsman launches public consultation on Council transparency

The European Ombudsman, Emily O'Reilly, has invited feedback on how the Council of the EU can make its law-making work more transparent

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O’Reilly, hosts an event on Wednesday 18 October on how agencies can implement the highest ethical and transparency standards so as to protect themselves from  reputational damage

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Pateikti skundąPrašymas suteikti informaciją

Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Penktadienis, 2017, Spalio 20
    • Vizitai -
      Event summary - EU agencies - How to manage the risk of reputational damage
  • Antradienis, 2017, Spalio 17
    • Sprendimas -
      Decision in case 1475/2016/JAS on the European Medicines Agency’s handling of the referral procedure relating to human papillomavirus (HPV) vaccines
  • Penktadienis, 2017, Spalio 13
    • Korespondencija -
      Reply from the European Commission to the European Ombudsman's letter opening strategic inquiry OI/6/2017/EA on the accessibility of websites and online tools that it manages
  • Ketvirtadienis, 2017, Spalio 12
    • Pradėta byla -
      The European Commission’s handling of requests for access to documents on how it deals with and tries to prevent the unauthorised disclosure of its documents
    • Pradėta byla -
      The European Commission’s handling of a request for access to documents on lobbying on the Preparatory Action on Defence Research and the European Defence Research Programme
  • Trečiadienis, 2017, Spalio 11
    • Pradėta byla -
      The European Commission’s delayed handling of a request for public access to documents
  • Penktadienis, 2017, Spalio 6
    • Sprendimas -
      Decision in case 1086/2017/PMC on the European Commission’s legal interpretation of the one-year period for collecting signatures of support in a European Citizens’ Initiative
    • Pradėta byla -
      The European Commission’s refusal to grant access to its catalogue of nanomaterials used in cosmetics and related notifications
  • Ketvirtadienis, 2017, Spalio 5
    • Korespondencija -
      Request for an inspection in strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
    • Korespondencija -
      Europos ombudsmenas -Viešos konsultacijos -Tarybos parengiamųjų organų teisėkūros darbo skaidrumas