La mia ambizione è quella di sostenere le istituzioni UE a diventare maggiormente efficaci, trasparenti ed affidabili aumentando strategicamente la visibilità e l'impatto dell'attività del Mediatore europeo.

Emily O'Reilly, 30 giugno 2014

La bacheca

La bacheca piena
60th Rome Treaty anniversaryLa tua Europa - Il portale di accesso ai servizi pubblici europei e nazionali on-line

Ombudsman announces Award for Good Administration winners

The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

System of unpaid trainees in EU foreign delegations should end

The European Ombudsman has recommended that the European External Action Service pay all of its trainees an appropriate allowance to allow greater access for young people of all backgrounds.

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Transparency of trilogues

The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations

Presentare una denunciaRichiesta d'informazioni

Cosa facciamo

Al Mediatore sono rivolte le denunce relative ai casi di cattiva amministrazione che coinvolgono istituzioni e organismi dell'Unione europea.

Possono sporgere denuncia al Mediatore europeo i cittadini di uno Stato membro dell'Unione europea e le persone residenti in uno Stato membro. Possono anche sporgere denuncia al Mediatore le imprese, le associazioni e altri soggetti che abbiano sede nell'Unione europea.

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Chi siamo

Emily O'Reilly ricopre la carica di Mediatrice europea dal 1 ottobre 2013.

Emily O'Reilly è stata Difensore civico d'Irlanda e Commissario nazionale irlandese all'informazione (2003-2013), redattrice politica vincitrice di vari riconoscimenti, giornalista televisiva ed autrice.

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L'istituzione ha un personale altamente qualificato e multilingue.

Ciò significa che possiamo trattare la tua denuncia nella tua lingua come in una delle 24 lingue UE in cui lavoriamo. Ci impegniamo a rendere il nostro servizio pienamente accessibile alle persone con disabilità.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Novità

  • 24 aprile 2017
  • 20 aprile 2017
    • Decisione -
      Decision in case 1609/2016/JAS on the European Commission’s response and follow-up to the European Citizens’ Initiative “Stop Vivisection”
  • 12 aprile 2017
    • Decisione -
      Decision in case 1472/2016/JAS on the exclusion of a candidate from a selection procedure organised by the European Personnel Selection Office due to a distinguishing mark on his case study
  • 7 aprile 2017
    • -
      Proposal of the European Ombudsman for a solution in the inquiry into complaint 1689/2015/PHP against the European Commission concerning subsidies co-financed by the European Social Fund
    • Decisione -
      Decision in case OI/1/2017/NF on EULEX Kosovo’s refusal to provide information relating to a test in its 2016 internal staff selection procedure
    • -
      Proposal of the European Ombudsman for a solution in case 1311/2014/NF on the European Commission’s rejection of certain costs under EU funded projects
    • Corrispondenza -
      Comments of the Commission on a proposal for a solution by the European Ombudsman on complaint 1689/2015/PL
  • 5 aprile 2017
    • Decisione -
      Entscheidung im Fall 111/2017/KM über das Versäumnis der Europäischen Kommission, auf Schreiben des Beschwerdeführers im Rahmen eines Vertragsverletzungsverfahrens zu antworten
  • 4 aprile 2017
    • Discorso -
      Address to the symposium "Populism? Human Rights Regression and the Role of the Ombudsman”