Önnek panasza van egy uniós intézménnyel vagy szervvel szemben?

Keresés a vizsgálatok között

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Vagy próbálkozzon régi kulcsszavakkal (2016 előttiekkel)

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Decision in case 338/2020/VB on the European Personnel Selection Office’s decision not to admit a candidate to the next phase of a selection procedure for security officers for the EU institutions

Hétfő | 13 július 2020

The case concerned the European Personnel Selection Office’s decision not to admit the complainant to the next phase of a selection procedure for security officers due to his lack of professional experience.

The Ombudsman found that the selection board had examined the information provided in the complainant’s application and assessed it against the eligibility criteria. The Ombudsman did not identify a manifest error in how the selection board assessed the application, and closed the inquiry with a finding of no maladministration.

A Kalydeco nevű gyógyszernek a cisztás fibrózis meghatározott formájában szenvedő gyermekeknél való alkalmazására irányuló engedélyezése Európai Gyógyszerügynökség általi kezelésére vonatkozó, 222/2020/EWM sz. ügyben hozott határozat

Szerda | 03 június 2020

Az ügy azzal foglalkozott, hogy az Európai Gyógyszerügynökség (EMA) hogyan kezelte a Kalydeco nevű gyógyszer engedélyezésére irányuló kérelmet. A Kalydeco gyógyszert a cisztás fibrózis, egy különböző génmutációk által okozott, súlyos betegség kezelésére alkalmazzák.

A panaszos, akinek a hároméves fia a cisztás fibrózis egy meghatározott formájában szenved, aggodalmának adott hangot amiatt, hogy az EMA késlekedett a gyógyszer jóváhagyásával a cisztás fibrózis e meghatározott formájában szenvedő gyermekeknél való alkalmazásra.

A vizsgálat folyamán, 2020. április 20-án az EMA arról tájékoztatta a panaszost és az ombudsmant, hogy tudományos szakértői az összes szükséges tudományos és orvosi bizonyíték vizsgálata után jóváhagyták a Kalydeco alkalmazását a cisztás fibrózisnak a panaszos gyermekét is érintő formájában szenvedő gyermekeknél.

Az ombudsman úgy találta, hogy nem történt indokolatlan késedelem. Az EMA eljárása világos és átlátható volt, és a panaszossal való kapcsolattartásban nagyon körültekintőnek bizonyult.

Az ombudsman megállapította, hogy az EMA részéről nem történt hivatali visszásság, és lezárta a vizsgálatot.

Decision in case 1481/2019/MH on how the European Commission dealt with an infringement complaint against the Netherlands concerning the importation of potentially unsafe lighters

Péntek | 06 március 2020

The case concerned the time taken by the European Commission to deal with a complaint from a manufacturer of lighters alleging that the Netherlands was infringing EU law. The complainant was particularly concerned that the Commission had not taken the next formal step in the procedure since July 2014, when it had asked the Netherlands for further information about the case.

The Ombudsman acknowledges that more than nine years to conduct an investigation into an infringement complaint is a very long time. However, based on the Commission’s extensive information gathering and its analysis, and the extent of its engagement with the Dutch authorities and the complainant, the Ombudsman has not found undue delay in the Commission’s handling of this case. Over the nine-year period, the Commission had approximately six rounds of information gathering with the Netherlands, while the complainant submitted reports and studies on more than 18 occasions. The complainant also met with the Commission at least 13 times.

As the Commission has now sent a letter to the complainant informing it of its intention to close the case, the Ombudsman considers that no further inquiries are justified.

Decision in case 41/2019/NH on the European Commission’s decision to recover an overpaid amount of child allowances from a staff member

Péntek | 11 október 2019

The case concerned the European Commission’s decision to recover from a staff member an overpaid amount of EU child allowances. The allowances had been paid for the children of the staff member’s husband. The decision was based on the fact that national child allowances paid to the former wife of the staff member’s husband had not been deducted from the EU allowances.

The Ombudsman found that the Commission was entitled to recover the amounts because the staff member should have realised that she was being paid too much. The Ombudsman therefore closed the case with a finding of no maladministration.

Decision in case 757/2017/NF on how the European External Action Service grants certain benefits to its staff having worked in an EU delegation in a non-EU country

Csütörtök | 27 június 2019

The case concerned the practice the European External Action Service (EEAS) has in place for granting certain benefits to staff members who are re-assigned to its headquarters in Brussels after having worked in an EU delegation in a non-EU country.

The complainant, an EEAS staff member who was transferred from a non-EU country to an EU delegation within the EU, considered that the EEAS was wrong not to grant him those benefits for the sole reason that his place of employment was not Brussels.

The Ombudsman found that the EEAS’s approach to granting the benefits is reasonable in light of its mobility policy for staff. However, to improve the framework the EEAS has in place in this area, the Ombudsman makes three suggestions for improvement.

Decision in case 643/2018/MDC on the European Investment Bank’s failure to reply to correspondence and its refusal to initiate a harassment procedure

Hétfő | 17 június 2019

The case concerned the European Investment Bank’s (EIB) failure to reply to correspondence and its refusal to initiate an investigation procedure into a harassment complaint.

After the Ombudsman got involved, the EIB replied and thereby settled the first aspect of the complaint. The Ombudsman also found that, despite two shortcomings that she identified, overall the EIB dealt with the complainant’s harassment allegation in a reasonable way.

The Ombudsman also welcomes the fact that the EIB has adopted a new Dignity at Work policy.

Decision in cases 1401/2017/PB and 1558/2017/PB on issues related to how the European Centre for Disease Prevention and Control introduced a new promotion system

Szerda | 22 május 2019

The cases concerned the introduction of a new promotion system for staff at the European Centre for Disease Prevention and Control (ECDC).

The complainants considered that the new system did not allow the ECDC adequately to take into account the ‘promotion points’ staff had accumulated under the old system, and that the ECDC did not make sufficient use of the transitional measures it had put in place to balance out the discrepancy.

The Ombudsman did not find maladministration in the ECDC’s actions. However, she drew attention to the fact that staff promotions are meant to motivate high performing EU civil servants, which is in the public interest. She took the view that it would be within the ECDC’s powers to identify what seems to be a small group of staff members concerned by the issues raised in this case, and to consider taking further measures to address the situation.