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Subject matter of inquiries closed by the European Ombudsman in 2021

Transparency and accountability (e.g. access to information and documents) | 89 | 29% |
Culture of service | 80 | 26% |
Proper use of discretion (including in infringement procedures) | 56 | 18% |
Respect for procedural rights | 37 | 12% |
Respect for fundamental rights | 34 | 11% |
Recruitment | 31 | 10% |
Good management of personnel issues | 27 | 9% |
Other | 12 | 4% |
Sound financial management | 11 | 4% |
Public participation in EU decision-making | 4 | 1.3% |
Ethics | 3 | 1% |
Whistleblowing | 1 | 0.3% |
Note: In some cases, the Ombudsman closed inquiries with two or more subject matters. The above percentages therefore total more than 100%.
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