The case concerned primarily Frontex’s decision not to communicate any more by email with applicants who request public access to documents. Frontex obliges citizens to use its online access portal. This causes a number of unnecessary problems for individual applicants as well as for transparency platforms that civil society organisations have set up to help further the EU’s aim of working as openly as possible.

The Ombudsman could not find justifications for Frontex’s decision. She therefore issues a recommendation that Frontex should allow applicants to communicate with it by email, in full and without resort to its current access to documents portal.

The Ombudsman moreover suggests that Frontex should dedicate the resources that are required for handling the large number of access requests that it is likely to receive on a regular basis going forward.

Closing note on the Strategic Initiative concerning the impact of artificial intelligence on the EU administration and public administrations in the EU (SI/3/2021/VS)

Petak | 17 lipnja 2022

Način na koji Vijeće osigurava transparentnost postupka koji vodi do donošenja sankcija

Petak | 03 lipnja 2022

Kako je Europska komisija postupila u vezi sa zabrinutostima u pogledu Europske referentne mreže za Pierre-Robinov sindrom

Srijeda | 01 lipnja 2022

Decision on how the European Union Agency for Criminal Justice Cooperation (Eurojust) carried out a selection procedure for the position of legal officer (case 1818/2021/FA)

Petak | 20 svibnja 2022

The case concerned how the European Union Agency for Criminal Justice Cooperation (Eurojust) carried out a selection procedure for the position of legal officer and assessed the complainant’s application.

The Ombudsman found nothing to suggest a procedural error or a manifest error in how the selection board assessed the complainant’s application and therefore closed the case with a finding of no maladministration.

Decision 1222/2021/TM on how the European Commission evaluated a grant application on the topic of media freedom and investigative journalism

Četvrtak | 05 svibnja 2022

How the European Investment Bank discloses environmental information in relation to projects that it finances directly

Ponedjeljak | 25 travnja 2022

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How the European Commission ensures respect for human rights in the context of international trade agreements

How the ceramic tiles sector was assessed in the context of the European Commission’s revision of the 'State Aid Guidelines' for the EU's Emissions Trading

The transparency and accountability of the Recovery and Resilience Facility

Reply from the European Border and Coast Guard Agency(Frontex) to Own Initiative Inquiry of the European Ombudsman-case ref : OI/4/2021/MHZ

How the European Border and Coast Guard Agency (Frontex) complies with its fundamental rights obligations and ensures accountability in relation to its enhanced responsibilities

Closing note on the Strategic Initiative concerning how the European Commission ensures respect for human rights in the context of international trade agreements (SI/5/2021/VS)

How the ceramic tiles sector was assessed in the context of the European Commission’s revision of the 'State Aid Guidelines' for the EU's Emissions Trading Scheme

How the Council of the EU ensures transparency of the decision making concerning sanctions against Russia

Letter from the European Ombudsman to the Council of the European Union on how it ensures transparency of the process leading to the adoption of sanctions

Reply of the European Commission to the European Ombudsman on the transparency and accountability of the Recovery and Resilience Facility (SI6/2021/PL)

How the European Border and Coast Guard Agency (Frontex) deals with requests for public access to documents

Decision concerning complaint 1010/2022/VB about how the European Commission prepared the adoption of a delegated regulation concerning the 'taxonomy' classification for sustainable investments

The impact of artificial intelligence on the EU administration and public administrations in the EU

Recommendation on issues related to how the European Border and Coast Guard Agency (Frontex) communicates with citizens in relation to its access to documents portal (Joined Cases 1261/2020 and 1361/2020)