Subject matter of inquiries closed by the European Ombudsman in 2017
Subject matter of inquiries closed by the European Ombudsman in 2017
|
Transparency/accountability (e.g., access to information and documents)
|
75
|
20.6%
|
|
Culture of service (e.g., citizen-friendliness, languages and timeliness)
|
61
|
16.8%
|
|
Respect for procedural rights (e.g., the right to be heard)
|
60
|
16.5%
|
|
Proper use of discretion (including in infringement procedures)
|
49
|
13.5%
|
|
Respect for fundamental rights
|
44
|
12.1%
|
|
Recruitment
|
43
|
11.8%
|
|
Good management of EU personnel issues
|
38
|
10.5%
|
|
Sound financial management (e.g., concerning EU tenders, grants and contracts)
|
23
|
6.3%
|
|
Other
|
16
|
4.4%
|
|
Ethics
|
13
|
3.6%
|
|
Public participation in EU decision-making
|
7
|
1.9%
|
Note: In some cases, the Ombudsman closed inquiries with two or more subject matters. The above percentages therefore total more than 100%.
