Strateškim jacanjem vidljivosti i ucinka rada Europskog ombudsmana želim pomoci institucijama EU-a da postanu ucinkovitije, transparentnije i odgovornije.

Emily O'Reilly, 30. lipnja 2014.
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Annual Report 2017

The Ombudsman launches her Annual Report for 2017. The year saw a rise in the number of complaints, while concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases

Ombudsman sends Special Report to Parliament on lack of Council accountability

The Ombudsman calls on Parliament's support after the Council's failure to respond to her Recommendations aiming to improve the accountability of its legislative work

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Podnesite pritužbuZahtjev za informacijama

Što radimo

Europski ombudsman istražuje pritužbe o nepravilnostima u djelovanju institucija, tijela, ureda i agencija EU-a.

Pritužbu Ombudsmanu mogu uložiti građani i prebivatelji država članica EU-a. Isto tako mogu se pritužiti poduzeća, udruge i druge pravne osobe s registriranim sjedištem u državi članici EU-a.

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Tko smo

Emily O'Reilly preuzela je dužnost Europske ombudsmanice 1. listopada 2013.

Radila je kao pucka pravobraniteljica u Irskoj i kao povjerenica za informiranje u Irskoj (2003.-2013.) te je nagradivana politicka urednica, izvjestiteljica i spisateljica.

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Naša institucija ima kvalificirano, višejezicno osoblje.

To znaci da vašu pritužbu možemo rješavati na vašem jeziku kao jednom od 24 službena jezika EU-a. Takoder smo predani tome da svoju uslugu ucinimo potpuno pristupacnom osobama s invaliditetom.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Što je novo?

  • 2018. svibanj 25
    • Preporuka -
      Recommendation of the European Ombudsman in case 212/2016/JN on the European Commission’s annual reviewing of Member States’ export credit agencies
    • Odluka -
      Decision in case 1316/2016/TN on alleged shortcomings in the European Investment Bank’s Transparency Policy
  • 2018. svibanj 22
    • Odluka -
      Decision of the European Ombudsman in case 1167/2016/ANA on the Commission’s handling of allegations of improper behaviour in the course of an anti-dumping investigation
    • Otvoreni predmet -
      The European Aviation Safety Agency (EASA)’s public consultation on a regulatory framework for drones
  • 2018. svibanj 18
    • Odluka -
      Decision in case 1834/2017/TE on the European Commission’s handling of an infringement proceeding against France
  • 2018. svibanj 17
    • Priopćenje za tisak -
      Ombudsman sends Special Report to Parliament on lack of Council legislative accountability
    • Godišnje izvješće -
      Annual Report 2017
    • Odluka -
      Decision in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
    • Posebno izvješće -
      Special Report of the European Ombudsman in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
  • 2018. svibanj 14
    • Otvoreni predmet -
      The European Commission’s appointment of a new Secretary-General